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Frequently Asked Questions

Q: Is the University of Cincinnati accredited?

A: Yes, UC has regional accreditation from the North Central Association of Colleges and Schools and the Higher Learning Commission. In addition, UC programs are accredited by various national and special accrediting bodies. See: http://www.uc.edu/about/accreditation.html.

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Q: Will my degree earned via distance learning be the same?

A: Yes, programs are of the same high-quality, accredited education expected at UC.  Distance courses are as rigorous and content rich as those offered in traditional classroom settings. 

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Q: Is online learning (e-learning) for me?

A:   If you can commit time and discipline, are self-motivated and have access to the Internet, then online learning puts high quality courses at your command. If you want to learn more about online learning, view the Distance Learning Student Orientation.

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Q:  How do I apply to a particular distance learning program?

A:  Applications for admissions vary by degree and program/college.  Therefore, prospective students are encouraged to visit the college’s specific distance learning program website for information regarding admission criteria, application timelines and how to apply online.  General admissions information is given at http://www.uc.edu/admit.html.

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Q: How do I register for distance learning classes?

A: Registration procedures depend on your student status (degree or non-degree seeking student; new or continuing student.)   Non-degree (non-matriculated) students register through the Transfer and Lifelong Learning Center (TLLC).  Select the registration link provided to the left for complete details and direct links to the necessary instructions and forms. Degree (matriculated) students register for distance learning courses following their respective college/program procedures.  Additional information is available via your program coordinator.

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Q: Can distance learning classes apply to my degree?

A: Courses offered through distance learning options are graded the same as other credit courses. At the end of the semester, you receive a grade that appears on your transcript and credit that can apply towards a degree, where applicable, or may be transferred to other programs (depending on college and major.)

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Q: Who should I contact for academic advising?

A: If you are a non-degree seeking student, academic advising questions can be directed to the Transfer and Lifelong Learning Center via email to: transfer@uc.edu or by calling 513-556-2247. Degree seeking distance learners should contact their respective college/ program advisor for assistance. If you have a specific question regarding a Distance Learning program, please contact the program coordinator for more information.

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Q: How does a typical online course work?

A: Coursework usually includes reading lectures and/or supplemental material/required texts, completing homework assignments, taking exams, submitting assignments, and interacting with the instructor and other students online. Often times, the majority of coursework is conducted through posting messages online, commonly referred to as “discussion boards.” Some courses may also include real-time chat sessions, however, most of the coursework is conducted asynchronously, which means it is not done in real-time. Once the course begins, students usually log on at least every other day to see if any new messages have been sent to their mailbox or posted to their virtual classroom. Students can access coursework 24 hours a day, 7 days a week. Additional details regarding requirements and activities are provided in course confirmation and orientation materials.  Also, you may want to review the respective distance learning program web site or contact the program coordinator for additional information.

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Q: How do I get my assignments and contact my instructor?

A: Your course syllabus, assignments, supplemental materials and contact with your instructor are provided through an online class management system called Blackboard. Your instructor may also use Blackboard to deliver quizzes and exams as well as announcements and notices.

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Q:  An online course I am interested in has a day/time noted in the online schedule of classes.  What does this mean?

A:  Courses offered via Distance Learning generally do not require on-campus visits.  However, some online classes require minimal on-campus visits. The meeting days and times are noted in the University’s online schedule of classes.

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Q: What are the technical requirements?

To participate in online programs students will need a computer system with certain specifications. Students are encouraged to visit their distance learning program information/website for recommended system requirements as hardware and software requirements vary by program. Also, view the Distance Learning website for general information regarding technical requirements. Distance learners may purchase UC-licensed software through the UC Bookstore Computer Department.

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Q: How do I get a Blackboard account?

A: Students registering for at least one course in the current semester are automatically eligible for a Blackboard account. View the Blackboard page on the Student Orientation website to learn how to activate your Blackboard account. The Blackboard Help Center includes troubleshooting tips if difficulties are experienced. In addition, the Blackboard Support Team is available at: blackboard@uc.edu or 513-556-1602 to provide further assistance if needed.

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Q: How do I obtain textbooks?

A: UC distance learning programs utilize a number of vendors to provide convenient online textbook service. See your respective distance learning program website (or the Blackboard syllabus) for resources and instructions. In addition, textbooks are available for purchase online and by mail order from the UC Bookstores at www.uc.edu/bookstore/bktextbks.asp. You may also want to consider OhioLINK, Ohio's Academic Library Consortium.

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Q: Will I be required to attend any on-campus class meetings?

A: This depends on the type of distance learning class or program that you elect. Online courses generally have no on-campus requirement, however, some may require minimal on-campus meetings. Video Conference classes generally require a visit to a video site; and telecourses usually are designed with a few on-campus meetings.  Meeting days and times will be noted in the online schedule of classes.

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Q: What are the current tuition and fees?

A:  Part-time UC students are assessed on a per-credit-hour basis for less than 12 hours. Full-time fees normally cover 12 to 18 hours per semester (10 to 18 for graduate students). Credit hours exceeding 18 are assessed at the part-time credit hour rate.  Other fees are assessed when appropriate.  The University’s current fee schedule provides information regarding part-time, full-time and special fee programs - including Distance Learning programs.  Fees vary by program and degree. For additional information you are encouraged to visit the respective program website or contact the program coordinator.

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Q: How do I pay tuition and fees?

A: Students receive their bills electronically, often called e-bills, through their Bearcat-Online email account (BOL). Every student is assigned a BOL email account and bills are issued by email. Payment should be made to UC with a copy of this bill or online via One Stop Student Services Center. As a general practice, student bills are available within 24 hours of registration.  Additional information regarding the billing process is available at the One Stop Center; select "Billing, Payments and Refunds" from the menu. Then, select "View/Pay My Bill".

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Q: How do I activate my UConnect email account?

A: Students may retrieve and activate their UConnect email account directly through http://mail.uc.edu/.

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Q: What is the refund policy for dropping a course?

A: All registrants must officially drop classes by the end of the eighth calendar day or appropriate Session date as designated by the distance learning program to remove their tuition-related charges and to receive a 100% refund of tuition billed for the semester. No refund is given if after a class is dropped the student remains full-time. Part-time students and full-time students dropping to part-time will receive credit on their account of instructional fees, general fees, ITIE fees, and non-resident surcharges based upon the date of the drop, according to the published schedule. The amount refunded is based on credit balances and (if applicable) the amount and type of financial aid the student has received.

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Q: How do I obtain grade reports?

A: Grades are obtained online via the One Stop Services site. Go to the One Stop Student Services at: www.onestop.uc.edu, select "Grades & Transcripts" from the menu of options.  Then, "Check my grades", and follow directions to log in using your username and password.

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