December 16, 2025
The IT Service Desk, powered by Digital Technology Solutions (DTS), will be closed from Wednesday, Dec. 24, through Thursday, Jan. 1, during the university’s Winter Season Days closure. The Service Desk will resume normal operations Friday, Jan. 2.
December 9, 2025
University of Cincinnati Digital Technology Solutions is excited to announce that BearcatGPT, the university’s private, secure AI platform, is now available to all UC faculty and staff.
November 10, 2025
Effective Wednesday, January 21, 2026, Duo authentication via SMS text messages and phone calls will no longer be supported. Switch to the Duo Mobile app on an iOS or Android device (such as a smartphone or tablet). The Duo Mobile app supports Duo Push, which offers the most secure and user-friendly authentication experience.
November 4, 2025
UC Vice President and Chief Digital Officer Bharath Prabhakaran invites UC students, faculty and staff to share their knowledge and perspective as part of the Digital Technology Solutions. AI and Emerging Technology Symposium on Feb. 18 in Tangeman University Center.
October 31, 2025
From a new AI website to innovative Socratic Tutors, UC empowers students, faculty and staff to confidently use, build and govern artificial intelligence across academics, research and operations through Bearcat AI Ready!.
October 20, 2025
Starting Wednesday, Oct. 29, IT Service Desk standard operating hours will be Monday-Thursday, 7 a.m. to 7 p.m., and Friday, 7 a.m. to 5 p.m. The Service Desk will provide on-call support for major IT incidents and emergencies that could significantly impact university-wide services or operations outside standard hours, including weekends and university holidays.