March 15, 2023
MyDesk virtual desktop (vDesktop) service, including remote access to many of the software options available in on-campus computer labs, will be unavailable from 8 p.m. to 11 p.m., Thursday, Mar. 16, during a planned maintenance window. The update will improve virtual desktop performance, reliability, and security.
March 2, 2023
Digital Technology Solutions (DTS), the university’s central technology services and solutions provider, will add an external email banner and two security tools—Microsoft Safe Attachments and Safe Links—to all student email accounts over UC’s Spring Break.
February 23, 2023
Catalyst, UC's student information system will be unavailable during a planned maintenance window from 11 a.m. to 2 p.m., Saturday, Feb. 25.
February 6, 2023
Campus Services IT is now part of Digital Technology Solutions (DTS), the university’s central technology services and solutions organization. The Campus Services IT team officially joined DTS Wednesday, Feb. 1. The team will continue to provide IT support and top-notch customer service to Campus Services.
February 2, 2023
College and unit-level IT managers from across the university joined Digital Technology Solutions leadership to re-imagine IT collaboration at the Digital Futures building. The new “One IT” collaboration group is key to delivering more efficient and effective IT services to the university.
January 3, 2023
The IT Service Portal (uc.edu/ithelp) and Knowledge Base (kb.uc.edu) will be intermittently unavailable from 11:30 p.m., Saturday, Jan. 7, until 2:30 a.m., Sunday, Jan. 8, during a planned ServiceNow upgrade. You will have access to 24/7 support for eLearning tool issues.
December 19, 2022
OARnet, the University of Cincinnati's internet service provider, will undergo maintenance from OARnet maintenance planned from from 10 p.m., Thursday, Jan. 5, to 1 a.m., Friday, Jan. 6. You may experience brief, intermittent interruptions to internet connectivity and commonly used services during this necessary maintenance window.
December 12, 2022
The IT@UC Service Desk will be closed during winter season days. Visit the IT@UC Knowledge Base (KB) for general support and self-help resources. Or, access 24/7 Canvas Support for Canvas and tools within Canvas.
November 28, 2022
Select IT services and systems will be unavailable from 10:30 p.m., Friday, Dec. 16, to 11 p.m., Saturday, Dec. 17, during a planned power outage in the university’s primary data center. Many commonly used cloud-hosted services will remain available.
November 10, 2022
The Bearcat Portal supports the Next Lives Here Bearcat Promise to accelerate student success and graduate impact-driven leaders.