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Emily Baute

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DTS event to explore data’s value in the digital age

Event: November 1, 2023 10:00 AM

Digital Technology Solutions (DTS) will explore data’s valuable role in emerging technologies and our everyday lives with local and national experts in data analytics during “Data and Analytics: Is Data the New Digital Currency?” Wednesday, Nov. 1, 10 a.m. to noon, in TUC's Great Hall.


October is cybersecurity awareness month

October 6, 2023

October is Cybersecurity Awareness Month and OIS is celebrating with weekly trivia contests, a cybersecutiy meme contest, in-person events, prizes, and a paper shred event.


Some university IT services unavailable October 6-8

September 18, 2023

Select IT services and systems will be unavailable from 6 p.m., Friday, Oct. 6, to 8 a.m., Sunday, Oct. 8, during a planned power outage in the university’s primary Data Center. Many commonly used cloud-hosted services will be available.


MyDesk virtual desktop maintenance set for March 16

March 15, 2023

MyDesk virtual desktop (vDesktop) service, including remote access to many of the software options available in on-campus computer labs, will be unavailable from 8 p.m. to 11 p.m., Thursday, Mar. 16, during a planned maintenance window. The update will improve virtual desktop performance, reliability, and security.


Security enhancements coming to student email over spring break

March 2, 2023

Digital Technology Solutions (DTS), the university’s central technology services and solutions provider, will add an external email banner and two security tools—Microsoft Safe Attachments and Safe Links—to all student email accounts over UC’s Spring Break.


Campus Services IT joins Digital Technology Solutions

February 6, 2023

Campus Services IT is now part of Digital Technology Solutions (DTS), the university’s central technology services and solutions organization. The Campus Services IT team officially joined DTS Wednesday, Feb. 1. The team will continue to provide IT support and top-notch customer service to Campus Services.


UC announces 'One IT' collaboration to improve efficiency

February 2, 2023

College and unit-level IT managers from across the university joined Digital Technology Solutions leadership to re-imagine IT collaboration at the Digital Futures building. The new “One IT” collaboration group is key to delivering more efficient and effective IT services to the university.


ServiceNow upgrade set for 11:30 p.m., Saturday, Jan. 7

January 3, 2023

The IT Service Portal (uc.edu/ithelp) and Knowledge Base (kb.uc.edu) will be intermittently unavailable from 11:30 p.m., Saturday, Jan. 7, until 2:30 a.m., Sunday, Jan. 8, during a planned ServiceNow upgrade. You will have access to 24/7 support for eLearning tool issues.