IT maintenance may affect access to select systems
Some IT service interruptions are possible from 7 to 11:59 p.m., July 17
Students, faculty and staff may experience periods of intermittent access to some IT services and systems from 7 to 11:59 p.m., Wednesday, July 17, during a planned IT maintenance window.
What’s happening
Digital Technology Solutions will upgrade the university’s SQL database production environment during a planned IT maintenance window from 7 to 11:59 p.m., Wednesday, July 17. This necessary upgrade will enhance the security of the overall SQL database environment.
What you can expect
Many commonly used services including Canvas and Microsoft 365 (OneDrive, Outlook email, etc.) will be available throughout the maintenance window.
You may experience brief interruptions to select IT services and online systems affected by the database migrations associated with the planned SQL upgrade.
Affected Systems
Affected systems may include, but are not limited to, the following:
- Animal Operations Research Administration Portal (AOPS)
- Animal Protocol Research Administration Portal (IACUC)
- Annual Performance Review System
- Clermont Aviation
- College of Medicine Effort Reporting
- Digital Accessibility Gateway
- eCurriculum – including web pages that display eCurriculum data
- ELCE/PAL (Co-op 2.0 system)
- eProfessional – including web pages that display eProfessional data
- Electronic Reappointment and Tenure (eRPT)
- Facilities Requests (AiM ReADY-Work Control)
- Faculty Recruitment System
- GAMMA - Radiation Safety
- Homepages (cPanel)
- Human Subjects Research Administration Portal (IRB)
- MetroCard Registration
- Outside Activity Report
- Research Directory
- Summer Undergraduate Research Fellowships (SURF)
- UC Directory (Online faculty/staff directory)
- UC Treasury Portal (UCT Portal for credit memo processing, PCI compliance, personal service contracts)
Need help?
If you experience issues following this necessary IT maintenance window, please contact the IT Service Desk.
- Submit a ticket.
- Or call us.
- From a personal phone, dial 513-556-HELP (4357) or 866-397-3382; select option 2.
- From a university phone on campus, dial 6-HELP (4357); select option 2.
Related Stories
Ohio nurses weigh in on proposed federal loan rule
December 12, 2025
Spectrum News journalist Javari Burnett spoke with UC Dean Alicia Ribar and UC nursing students Megan Romero and Nevaeh Haskins about proposed new federal student loan rules. Romero and Haskins, both seniors, were filmed in the College of Nursing’s Simulation Lab.
Bearcat Mascot, Cheer Team and scholarships help celebrate Decision Day
December 12, 2025
Cincinnati media organization provided news coverage of Decision Day activities at the University of Cincinnati on Dec. 10, 2025. Surprise announcements of the 2026 Marian Spencer Scholarship recipient occurred during the day.
UC awarded nearly $1 million to help fight infant obesity spike
December 12, 2025
University of Cincinnati researcher Cathy Stough spoke with Spectrum News1 about a nearly $1 million National Institutes of Health grant awarded to UC to help prevent infant obesity through early nutrition support and family-based interventions.