Limited IT support offered during winter season days
The IT Service Desk, powered by Digital Technology Solutions (DTS), will be closed from Sunday, Dec. 22, 2024, through Wednesday, Jan. 1, 2025, during the university’s Winter Season Days closure.
The Service Desk will resume normal operations Thursday, Jan. 2, 2025.
Go to the Passwords page on uc.edu for info about passwords and two-factor authentication with Duo. You’ll also find helpful how-to instructions in the IT Knowledge Base. We’ve linked directly to a few of them below.
24/7 Support for Canvas and tools within Canvas will be available throughout Winter Season Days.
- Call us: Dial (513) 556-HELP (4357) or (866) 397-3382 from your personal phone. Dial 6-HELP (4357) from a university phone on campus. Then, select option 3.
- Start a chat support session in Canvas: Click the “Help” icon in the left-hand navigation menu and select “Chat With Canvas Support.”
Related Stories
UC dance team takes gold at world championship
April 24, 2026
The University of Cincinnati dance team won gold in the Premier Hip Hop competition representing the United States at the ICU Championships at the ESPN Wide World of Sports Complex in Kissimmee, Florida. The victory marks the team’s 11th world championship.
Protecting the brain with chemistry
April 24, 2026
UC chemistry student Carter St. Clair will pursue his interest in computational chemistry through a new fellowship at the Air Force Research Laboratory. His topic: new applications in AI in human health.
Rethinking belonging through the University of Cincinnati Garden of Refuge initiative
April 24, 2026
A UC graduate student uses art and research to explore migration, belonging and community through the Garden of Refuge initiative.