MyDesk virtual desktop maintenance set for March 16
vDesktop service will be unavailable 8-11 p.m., Thursday, Mar. 16
MyDesk virtual desktop (vDesktop) service, including remote access to many of the software options available in on-campus computer labs, will be unavailable from 8 p.m. to 11 p.m., Thursday, Mar. 16, during a planned maintenance window. The update will improve virtual desktop performance, reliability, and security.
What you can expect
vDesktop connections through the VMware Horizon desktop client or HTML web client will not be available from 8 p.m. to 11 p.m., Thursday, Mar. 16.
- Students, faculty, and staff will not be able to start a new MyDesk vDesktop session during the planned maintenance window.
- Sessions already in progress may get disconnected between 8 and 11 p.m.
- You will be able to access MyDesk virtual desktops after the maintenance window ends.
Technical help and support
If you experience any issues following this maintenance window, please contact the IT Service Desk.
- Submit a ticket.
- Or call us.
- From your personal phone, dial 513-556-HELP (4357) or 866-397-3382; select option 2.
- From a university phone on campus, dial 6-HELP (4357); select option 2.
Related Stories
Bidirectional link between oral, kidney health calls for patient education, access
August 4, 2026
Despite growing awareness of the connection between oral health and chronic health conditions, patient awareness and access to dental care remain limited, according to University of Cincinnati experts who recently spoke with Healio | Nephrology News & Issues.
'Be human in it': UC College of Medicine welcomes Class of 2030 at 31st White Coat Ceremony
August 4, 2026
The University of Cincinnati College of Medicine welcomed 185 first-year medical students in the Class of 2030 at the 31st annual White Coat Ceremony.
UC-built detector at CERN looks for enticing evidence to explain dark matter
August 4, 2026
A physicist from the University of Cincinnati and his research partners from around the world conducted an experiment at CERN’s Large Hadron Collider in Switzerland to look for evidence that might help explain one of science’s most baffling questions: dark matter.