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FAQ's

Q: May I "reserve" a place in the class? How do I register?
A:
Registering and paying for the class now is the best way to ensure your place in class. We are sorry, but we are not able to hold places for prospective students without payment.

Q: Is there a registration deadline?
A: Not really—but usually final class decisions are made 48 hours in advance. We'd hate to cancel a class without knowing about your interest in taking it--or for you to get closed out of a popular course. 

Q: I will be unable to attend all sessions--may I still sign up?
A:
Yes, these classes are noncredit and you will not be penalized for missing sessions (note: we are not able to pro-rate the fee). You are welcome to sign up!

Q: Will classes be held in case of severe weather?
A:
Click here for further information.

Q: What happens if a course is closed?
A:
If the course you want is filled, you can sign up for our waiting list. Every effort will be made to accommodate you - we've even been known to create new class sections to meet your needs.

Q: Where is my class?
A:
View location information online by selecting Current Courses, browse by category on the home page, or search by class title or subject in the search field. In addition, exact room and building locations, parking information, and directions will be verified in registration confirmations we send.

Q: Is there an age limit?
A:
While most of our classes are designed for adults (18 and over) there are exceptions. Our ACT Prep and SAT Prep classes welcome high school students. If you're a 16 and 17 year-old interested in challenging yourself and learning something new, you are welcome to many of our other classes (we are not able to admit you to physical classes which require release forms since they aren't valid if signed by minors).

Q: What if there are changes to published courses?
A:
We don’t like to make changes, but sometimes it’s unavoidable. We reserve the right to change times, locations or instructors. If we must cancel a class, we will make every effort to notify you. Please provide daytime phone numbers so that we may contact you. You may then choose to transfer to another class or receive a full refund.

Q: What if I do not receive confirmation of my enrollment?
A:
If you have not received confirmation within two days of the start date for your class, please call (513) 556-6932, press 2. Office hours are 9:30 am-6:30 pm Monday-Friday.

Q: How do I pay for material or supply fees?
A:
Some classes require additional fees for materials or supplies — they are noted in the class listing. These fees are to be paid to the instructor at the first class session. These fees are nonrefundable and discounts do not apply to them.

Q: What about text books?
A:
Classes requiring the purchase of a textbook are noted in the catalog description. Those books will be shelved in the Communiversity section of the UC (556-1400) or DuBois (281-4120) Bookstores or they may be purchased from online booksellers. You may also purchase online from UC Bookstores at www.uc.edu/bookstore - find textbooks, then Communiversity.

Q: Are there any discount options?
A:
Full-time UC faculty/staff and Golden Buckeye Card holders are the two groups that are eligible for discounted classes. Full-time UC employees my receive a 50% discount off one select class per term (not all classes are eligible for this discount). In order to take advantange of this option, call 513-556-6932.

Q: Are refunds available?
A:
A refund of the registration fee can be made up to 48 hours before the first session. We regret that no refunds may be made anytime thereafter. However, we do stand behind our programs and will do whatever it takes to ensure your satisfaction. To recieve a refund, please call 513-556-6932.

Q: What if I must cancel a class?
A:
Please call us at 513-556-6932, if you find you must cancel a class. A refund of the registration fee can be made up to 48 hours before the first session.  We regreat that no refunds may be made anything thereafter.

Q: How often are catalogs published?
A:
Classes are offered year-round. Catalogs are published in August, December, February and May. To receive our print catalog, Join Our Mailing List.

Q: What if I have special needs?
A:
If you have a disability and need specialized services, call the Disability Services Office at (513) 556-6823 well in advance of your class to discuss your needs. 

Q: What is the success rate of passing the tests after taking your Test Preparation and Review classes?
A:
We have offered Test Prep Classes since 1994 and have hundreds of evaluations on file in our office that attest to the positive worth the students place on the class. These are evaluations that students complete during the last session to let us know their opinion of the class; therefore this occurrs prior to the students taking the test itself. In all these years, no one has ever called to complain that the class did not prepare them to take the test. However, we have not yet been able to conduct a study to determine the “before” and “after” test score results of taking these classes.

Q: When must I take the test and how do I sign up?
A
: To register for the GMAT or GRE test at UC, call UC's Testing Center at (513) 556-7173. Or, check the appropriate websites below to find out about scheduling, rescheduling, canceling, etc.

www.lsac.org (LSAT)
www.gre.org (GRE)
www.gmac.com (GMAT)
www.act.org (ACT)
www.collegeboard.org (SAT)

Q: Is the course covered by financial aid, scholarship or tuition remission?
A:
No, we are sorry, but this is a noncredit course and there are no discounts, aid packages or scholarships that may be applied. However, we have tried to keep the price of our classes reasonable so that people will be able to more easily afford them.

Q. When is the launch of the new website?
A:
Communiversity's newly redesigned online registration website will launch on September 30, 2016.  The URL will stay the same, so no need to update bookmarks. The current site will be temporarily unavailalbe on Thursday, September 29, 2016, beginning at noon. If you want to register for a class on Thursday, please call us (513-556-6932) and we are happy to handle it for you.

Q. Why do I need to change my current Communiversity log in?
A:
To ensure we provide optimal and secure service, we are moving local password management to heavily used and proven authentication processes such as Gmail and Facebook. Users with Gmail or Facebook logins will no longer need to remember or save a separate password for Communiversity Access.

Q. How do I view and print my transcripts at home?
A: While logged in, click on Transcripts on the top menu.

Q. How do I add a class to my personal calendar?
A: While logged in, click on My Active Classes, then click on the class title hyperlink. This will open a new dialog box with a blue button that reads, Import to your Calendar. A new window should appear to opent your calendar.

Q. Who do I contact for techical help?
A:
For technical support, please call 513-556-4354 or email janet.staderman@uc.edu. Please note that our office hours are M-F 9:30 am - 6:30 pm. We will make every effort to be responsive and email is the fastest way to contact us.