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FAQ's

Q. When is the launch of the new website?
A:
Communiversity's newly redesigned online registration website launched on September 30, 2016.  The URL stayed the same, so no need to update bookmarks.

Q. Why do I need to change my current Communiversity log in?
A:
To ensure we provide optimal and secure service, we are moving local password management to heavily used and proven authentication processes such as Gmail and Facebook. Users with Gmail or Facebook logins will no longer need to remember or save a separate password for Communiversity Access.

Q. How do I view and print my transcripts at home?
A: While logged in, click on Transcripts on the top menu.

Q. How do I add a class to my personal calendar?
A: While logged in, click on My Active Classes, then click on the class title hyperlink. This will open a new dialog box with a blue button that reads, Import to your Calendar. A new window should appear to opent your calendar.

Q. Who do I contact for techical help?
A:
For technical support, please call 513-556-4354 or email janet.staderman@uc.edu. Please note that our office hours are M-F 9:30 am - 6:30 pm. We will make every effort to be responsive and email is the fastest way to contact us.

Q: How do I register for a Communiversity class?
A:
There are multiple wasys to register for a class. Online Registration is the best way to ensure your place in class. We are sorry, but we are not able to hold places for prospective students without payment.

Q: Is there a registration deadline?
A: Not really—but usually final class decisions are made 48 hours in advance. We'd hate to cancel a class without knowing about your interest in taking it--or for you to get closed out of a popular course. 

Q: I will be unable to attend all sessions--may I still sign up?
A:
Yes, these classes are noncredit and you will not be penalized for missing sessions (note: we are not able to pro-rate the fee).

Q: What happens if a course is full?
A:
If the course you want is full, you can sign up for our waiting list. Once a spot opens up in the class, you will receive an email.  Every effort will be made to accommodate you.

Q: Where is my class?
A:
View location information online by selecting Current Courses, browse by category on the home page, or search by class title or subject in the search field. In addition, exact room and building locations, parking information, and directions will be verified in registration confirmations we send.

Q: Is there an age limit?
A:
While most of our classes are designed for adults (18 and over) there are exceptions. Our ACT Prep and SAT Prep classes welcome high school students. If you're a 16 and 17 year-old interested in challenging yourself and learning something new, you are welcome to many of our other classes (we are not able to admit you to physical classes which require release forms since they aren't valid if signed by minors).

Q: Why are you requesting a birthdate when creating new account?
A:
By entering your actual birthdate, we are able to verify your user account. This is a security measure to protect your online identity.

Q: What if there are changes to published courses?
A:
We don’t like to make changes, but sometimes it’s unavoidable. We reserve the right to change times, locations or instructors. If we must cancel a class, we will make every effort to notify you. Please provide daytime phone numbers so that we may contact you. You may then choose to transfer to another class or receive a full refund.

Q: What if I do not receive confirmation of my enrollment?
A:
If you have not received confirmation within two days of the start date for your class, please call (513) 556-6932, press 2. Office hours are 9:30 am-6:30 pm Monday-Friday.

Q: How do I pay for material or supply fees?
A:
Some classes require additional fees for materials or supplies — they are noted in the class listing. These fees are to be paid to the instructor at the first class session. These fees are nonrefundable and discounts do not apply to them.

Q: What about text books?
A:
Classes requiring the purchase of a textbook are noted in the catalog description. Those books will be shelved in the Communiversity section of the UC (556-1400) or DuBois (281-4120) Bookstores or they may be purchased from online booksellers. You may also purchase online from UC Bookstores at www.uc.edu/bookstore - Select Books, then Communiversity.

Q: Are there any discount options?
A:
Full-time UC faculty/staff and Golden Buckeye Card holders are the two groups that are eligible for discounted classes. Full-time UC employees my receive a 50% discount off one select class per term (see exceptions below). In order to take advantange of this option, call 513-556-6932. Online classes/certificates, Food & Drink, Fishing and Test Preparation and Review classes are excluded from any available discounts.

Q: Are refunds available?
A: Refunds are given only if Communiversity cancels a class. Sorry, no exceptions. However, your satisfaction with Communiversity programming and instructors is very important to us.

Satisfaction Guarantee

We are proud of the quality of our programming and our instructors. We want you to love your Communiversity class which is why your satisfaction is 100% guaranteed. If you are ever less than completely satisfied with a Communiversity class, we will issue a credit for the registration fee toward a future Communiversity class. Please contact us at ce@uc.edu or 513-556-6932 within 7 days of completing your class.

Q: What if a class is postponed due to weather? 
A:
Communiversity will not issue refunds for classes which have been postponed due to inclement weather or other circumstances beyond our control. We will make every effort to reschedule such classes. Notices of cancellation due to weather will be posted on our website at www.uc.edu/ce/commu.

Q: What if I must cancel a class?
A:
Please call us at 513-556-6932, if you find you must cancel a class. A refund of the registration fee can be made up to 48 hours before the first session. If you cannot attend a course as planned, you may receive a credit for a future Communiversity class. You must inform us, in writing, 7 business days prior to the first class meeting. If you contact us on the day of the class or after the class has occurred, you are not entitled to a class credit or transfer of any kind.

Q: How often are catalogs published?
A:
Classes are offered year-round. Catalogs are published in August, December, February and May. To receive our print catalog, Join Our Mailing List.

Q: What is the success rate of passing the tests after taking your Test Preparation and Review classes?
A:
We have offered Test Prep Classes since 1994 and have hundreds of evaluations on file in our office that attest to the positive worth the students place on the class. These are evaluations that students complete during the last session to let us know their opinion of the class; therefore this occurrs prior to the students taking the test itself. In all these years, no one has ever called to complain that the class did not prepare them to take the test. However, we have not yet been able to conduct a study to determine the “before” and “after” test score results of taking these classes.

Q: When must I take the test and how do I sign up?
A
: To register for the GMAT or GRE test at UC, call UC's Testing Center at (513) 556-7173. Or, check the appropriate websites below to find out about scheduling, rescheduling, canceling, etc.

www.lsac.org (LSAT)
www.gre.org (GRE)
www.gmac.com (GMAT)
www.act.org (ACT)
www.collegeboard.org (SAT)

Q: Is the course covered by financial aid, scholarship or tuition remission?
A:
No, we are sorry, but this is a noncredit course and there are no discounts, aid packages or scholarships that may be applied. However, we have tried to keep the price of our classes reasonable so that people will be able to more easily afford them.

Q: What if I have special needs?
A. If you have a disability and need specialized services, call the Disability Services Office at (513) 556-6823 well in advance of your class to discuss your needs.

Q: What are the technical requirements for online clasess?
A: 
A reliable Internet access with Internet Explorer; Firefox; or Safari web browser. Audio software such as Windows Media, Real, Quicktime, or Flash. Speakers to listen to audio.

Q: When can I log into my online class?
A: 
Classes start the first Monday of the month. If you are new to online learning, our online learning tutorial begins the week before classes start.