On Hold Time Estimates By Gender

MUSIC TYPE MEN WOMEN OVERALL
Alternate 7.4 6.8 7.2
Rock 7.1 7.3 7.2
Classical 6.8 7.6 7.2
Light jazz 7.0 6.6 6.9
Note: Numbers are average time estimates in minutes and tenths of a minute. The actual "wait" on hold was 6 minutes in the simulation.


Positive Reactions To Hold Music By Type and Gender

MUSIC TYPE MEN WOMEN OVERALL
Alternate .40 .40 .40
Rock .25 .00 .12
Classical 1.00 .50 .75
Light jazz .50 .75 .63
Note: Numbers are valences, or proportion, of positive reactions to music formats.