Scheduled Maintenance

Data Center Systems & Devices Unavailable December 28

Contractors will perform routine maintenance to electrical equipment in the university’s primary Data Center on Thursday, December 28.

The maintenance requires a planned power outage that will affect access to the majority of IT systems from approximately 5 a.m. to midnight, Thursday, December 28.

The IT@UC Service Desk will have staff available for emergencies. Please contact (513) 556-HELP (4357).


Available  

Students, faculty and staff WILL have access the following IT systems during this maintenance window.


Unavailable  

Students, faculty and staff WILL NOT have access to centrally managed and co-located servers and IT systems during this maintenance window including the following:

  • 25 Live
  • Adobe Experience Manager (AEM) author system
  • Bearcat Card transactions
  • Blackboard and other learning technologies in the Canopy eLearning ecosystem including Echo360, Kaltura, Math Placement Exam, Proctored Testing and UC SmartBooks
  • Catalyst and Catalyst Reporting in CaRT will be unavailable from approximately 6 p.m. to midnight
    (Note: Catalyst and Catalyst Reporting in CaRT will be available from approximately 5 a.m. to 6 p.m.)
  • CISPro Chemical Inventory
  • Coeus grants management system
  • eProfessional
  • eRPT (Electronic Reappointment and Tenure)
  • NightRide app (Note: Contact NightRide at513-556-RIDE.)
  • Research Directory
  • SharePoint sites, including the IT@UC Knowledge Base
  • UC Directory
  • UCFileSpace
  • UC Flex/ESS, including online clock in/clock out UC Flex reporting

eLearning Updates

When: Second Thursday of every month, 5AM-7AM. 


Task: During this time, the following tasks can be performed (but not limited to):  patching, building block upgrade, database maintenance, and configuration changes. 


Exception: If the maintenance window falls during an exam week, the updates will be pushed back to the Thursday after exam week.   


Critical Issues:  System administrators will use their best judgment when there is a critical issue that cannot wait on committee approval.


Downtime: Generally, these improvements will require minimal, if any, interruption to Blackboard service. Any anticipated service interruptions will be:

  • coordinated with the academic calendar.
  • coordinated through the LMS Subcommittee and the IT change management process.
  • and communicated to students, faculty and staff in a timely manner. 

Testing: Wherever possible, all changes made will be tested prior to implementation.


Dates:

Previous Dates:

  • July 13th
    • Blackboard Mobile
    • Blackboard Partner Cloud
    • APA Style Central Integration
  • March 16th
    • The Blackboard Java Development Kit (JDK) will be updated to the latest version at 5am. This change will take approximately 2 hours to complete. During this time, Blackboard will be online and functioning as expected.
  • February 10th
  • February 9th

Previous Dates:

  • December 19th
  • November 25th
  • November 9th
  • October 13th
  • July 13th
  • June 8th
  • May 11th
  • April 13th
  • March 16th
  • February 9th
  • January 19th

Previous Dates:

  • August 10th