Scheduled Maintenance

#ITUCUpdate to Office365 Login on March 15

When: This change takes effect Wednesday, March 15.


Description: The Office365 login process will become part of the authentication system currently utilized by Catalyst, Bearcat Card and many other services provided to students.

Students will see a new login page (pictured below) when they access their Office365 accounts at https://mail.uc.edu.


Added functionality: For the first ten minutes after logging into Office365, students can also access Catalyst and Bearcat Card without entering their usernames and passwords.


Questions or concerns: Contact the IT@UC Service Desk at (513) 556-4357 or (866) 397-3382 or helpdesk@uc.edu.


Office365 login screen

Preview of the new Office365 login screen, effective Wednesday, March 17.

eLearning Updates

When: Second Thursday of every month, 5AM-7AM. 


Task: During this time, the following tasks can be performed (but not limited to):  patching, building block upgrade, database maintenance, and configuration changes. 


Exception: If the maintenance window falls during an exam week, the updates will be pushed back to the Thursday after exam week.   


Critical Issues:  System administrators will use their best judgment when there is a critical issue that cannot wait on committee approval.


Downtime: Generally, these improvements will require minimal, if any, interruption to Blackboard service. Any anticipated service interruptions will be:

  • coordinated with the academic calendar.
  • coordinated through the LMS Subcommittee and the IT change management process.
  • and communicated to students, faculty and staff in a timely manner. 

Testing: Wherever possible, all changes made will be tested prior to implementation.


Dates:

March 16th Expand

The Blackboard Java Development Kit (JDK) will be updated to the latest version at 5am. This change will take approximately 2 hours to complete. During this time, Blackboard will be online and functioning as expected.