Scheduled Maintenance

Data Center Systems & Devices Unavailable December 28

Contractors will perform routine maintenance to electrical equipment in the university’s primary Data Center on Thursday, December 28.

The maintenance requires a planned power outage that will affect access to the majority of IT systems from approximately 5 a.m. to midnight, Thursday, December 28.

The IT@UC Service Desk will have staff available for emergencies. Please contact (513) 556-HELP (4357).


Students, faculty and staff WILL have access the following IT systems during this maintenance window.


Students, faculty and staff WILL NOT have access to centrally managed and co-located servers and IT systems during this maintenance window including the following:

  • 25 Live
  • Adobe Experience Manager (AEM) author system
  • Bearcat Card transactions
  • Blackboard and other learning technologies in the Canopy eLearning ecosystem including Echo360, Kaltura, Math Placement Exam, Proctored Testing and UC SmartBooks
  • Catalyst and Catalyst Reporting in CaRT will be unavailable from approximately 6 p.m. to midnight
    (Note: Catalyst and Catalyst Reporting in CaRT will be available from approximately 5 a.m. to 6 p.m.)
  • CISPro Chemical Inventory
  • Coeus grants management system
  • eProfessional
  • eRPT (Electronic Reappointment and Tenure)
  • NightRide app (Note: Contact NightRide at513-556-RIDE.)
  • Research Directory
  • SharePoint sites, including the IT@UC Knowledge Base
  • UC Directory
  • UCFileSpace
  • UC Flex/ESS, including online clock in/clock out UC Flex reporting

eLearning Updates

When: Second Thursday of every month, 5AM-7AM. 

Task: During this time, the following tasks can be performed (but not limited to):  patching, building block upgrade, database maintenance, and configuration changes. 

Exception: If the maintenance window falls during an exam week, the updates will be pushed back to the Thursday after exam week.   

Critical Issues:  System administrators will use their best judgment when there is a critical issue that cannot wait on committee approval.

Downtime: Generally, these improvements will require minimal, if any, interruption to Blackboard service. Any anticipated service interruptions will be:

  • coordinated with the academic calendar.
  • coordinated through the LMS Subcommittee and the IT change management process.
  • and communicated to students, faculty and staff in a timely manner. 

Testing: Wherever possible, all changes made will be tested prior to implementation.


Previous Dates:

  • July 13th
    • Blackboard Mobile
    • Blackboard Partner Cloud
    • APA Style Central Integration
  • March 16th
    • The Blackboard Java Development Kit (JDK) will be updated to the latest version at 5am. This change will take approximately 2 hours to complete. During this time, Blackboard will be online and functioning as expected.
  • February 10th
  • February 9th

Previous Dates:

  • December 19th
  • November 25th
  • November 9th
  • October 13th
  • July 13th
  • June 8th
  • May 11th
  • April 13th
  • March 16th
  • February 9th
  • January 19th

Previous Dates:

  • August 10th