There are two types of refunds: tuition refunds and credit balance refunds. The disbursement of refunds can come by direct deposit, credit card, or by paper check. Students are required to sign up for direct deposit. Students who do not sign up for direct deposit will have their refunds delayed and if the address on file is bad, they risk having their refund escheated (returned) to the state or federal government.


Don't think you will ever have a refund?

Students who pay their bill in full could be due an unexpected refund because of late class cancellations, schedule changes, academic program changes, etc. It happens more frequently than you may think so be prepared and ensure your refund goes directly to your bank account by signing up for direct deposit.

Refunds via Direct Deposit Expand

Direct deposit is required. Failure to sign up for direct deposit will delay your credit balance refund. Direct deposit is safe, secure and quicker than paper checks. 

When processing refunds, priority will be given to those students participating in direct deposit. Paper refund checks will not be issued until after all direct deposits have been processed. Students can sign up for direct deposit at the student portal, Catalyst.

What are some of the advantages of Direct Deposit?

  • Generally, the funds are deposited in your bank account in 2-3 business days.
  • Mailing address problems are eliminated.
  • You do not have to wait for the university to go through the process of printing, folding, and stuffing envelopes.
  • You do not have to wait for the mail service to deliver your check.
  • There is protection against check theft or loss.  All stop payments on paper checks are assessed a $25 fee.
  • You do not have to stand in line at your bank to deposit or cash your check.

Can a direct deposit be made to any bank?
The university can direct deposit to any U.S. financial institution with electronic funds transfer capabilities as most banks participate in the electronic funds transfer network. Contact your bank if you have any questions about the bank’s ability to accept direct deposit.

How will I know when funds have been deposited in my bank account?
Notification will be sent to your university assigned e-mail account.

What if I do not have a bank account?
If you do not have a bank account, you have the option to sign up for one through our campus banking partner, PNC Bank. You can contact them at:

PNC Bank
University of Cincinnati
2766 UC MainStreet
Tangeman University Center #301

Phone: (513) 569-4190 or (800) 762-2265
Fax: (513) 569-4194

How do I enroll?
To set up direct deposit as a student, go to Catalyst ( and select the "My Finances" tab. On the left-hand side click on "Billing Information" and then "Direct Deposit Enrollment" from the drop down menu.

Can parents get their PLUS Loan refunds through Direct Deposit?
Parents who have Federal Plus Loans can sign up to have their refunds direct deposited too, once your student has assigned you access privileges, via delegated access, and you have the necessary UC credentials, which include an UCID, USERNAME, and PASSWORD. To set up direct deposit as a parent/guest, go to Catalyst ( and select "Manage Bank Account".  Then select "Direct Deposit" and follow the prompts. 

Note: Keep in mind that parents only receive loan refunds if their loan amount is greater than the student's bill.