COVID-19 Updates:

Refund Direct Deposit Process

Effective Fall 2016, direct deposit enrollment and processing or refunds to students and parents will be managed internally. Students can sign up for direct deposit by visiting the Catalyst student portal ( Click on "Direct Deposit Bank Accounts" to set up the bank account you wish to receive any refunds. Once your bank account is set up, click on "Direct Deposit Enrollment" to finalize your enrollment in direct deposit.

PLEASE NOTE: When processing refunds, employees (faculty, staff or student workers) will automatically have their payroll bank account used to make student refunds. If you need to update or add a bank account you will be directed to the UCFlex Employee Self-Service Portal.

Parents who have refunds coming from Federal Parent PLUS Loans should coordinate with their student to obtain Delegated Access (formerly known as Parent/Friend Access). Once complete they can sign up for direct deposit via the Catalyst portal (


If you have a UC identity and forgotten your password you can call the UCit Help Desk for assistance at (513) 556-4351 or (513) 556-HELP.

Issues regarding how to get set up with access to make payments should be directed to the One Stop Student Service Center at (513) 556-1000 or via e-mail at