Student Services

The services you receive at CAPS can take a number of forms. The decision about which type of service may be appropriate is based on many factors, including your current concerns and needs, your counseling history, scheduling considerations, and availability of resources. Our goal in this process is to find the best way to attend to your concerns in the most effective and efficient way.

Initial Consultation and Scope of Services

Counseling and Psychological Services (CAPS) offers the following services and works within a brief therapy model. The first point of contact for most students is an Initial Consultation. During the initial consultation you and a CAPS counselor will discuss the nature of your concerns and decide which service might be most helpful. Possible options include a seminar or workshop, peer to peer support, group or individual counseling, or referral to another office or service provider better suited to meet your needs. There is no cost for this consultation.

Additional Appointments

  • If it is decided that the services offered at CAPS are appropriate given your needs, we will schedule an appointment with your assigned counselor. During an early visit with your counselor, you will establish goals for counseling and determine the approximate number of sessions you will attend. Individual counseling sessions are typically scheduled on a bi-weekly basis for approximately 45-50 minutes per session.
  • Please Note: CAPS provides solution-focused counseling services and many of your concerns can be addressed within this brief model. If at any time your counselor determines other services are better suited to your needs, CAPS will assist you in setting up services with appropriate off-campus providers. Ongoing appointments are available between the hours of 8:00am to 5:00pm, and 7:00 pm Tuesdays and Thursdays during the fall and spring semesters.

Getting Started at CAPS

How do I schedule an appointment?

To schedule an initial consultation, contact us at: 513-556-0648 during business hours. You will be asked for your name, M number, contact information, and screening questions regarding your current situation by the front desk. You will then be scheduled for an initial consultation appointment based on your needs and availability. We value accessibility of services and work toward scheduling most initial consultation appointments within a few days to a week after calling. At peak times of demand for services, wait times may be longer.

What to expect at your first appointment?

You will be asked to arrive early to complete necessary forms to initiate services and help us gather information regarding your concerns. These forms are either done electronically or pencil and paper. During your first meeting, you and a CAPS counselor will discuss the nature of your concerns and decide which service might be most helpful. Recommendations are provided and discussed through the development of a CAPS Support plan. Possible options include a seminar or workshop, peer to peer support, group or individual counseling, or referral to another office or service provider better suited to meet your needs. There is no cost for this consultation.

What if I am returning for services?

If you are returning to CAPS for services, you should let the front desk staff know this when you call to schedule services. They will find your previous information so that it is available to the counselor when you return. If you have attended an appointment with a counselor at CAPS within the past year, you do not usually need to go through the initial consultation process again, and the front desk will schedule you with your previous counselor. If you request to see another therapist or your previous therapist is no longer at CAPS, you will be contacted by a CAPS provider to discuss your needs and options for services

If you have not attended an appointment with a counselor at CAPS within the past 12 months, you will be required to go through the initial consultation process so we can discuss the nature of your concerns and develop an updated CAPS Support Plan. You may request to see your previous therapist or someone new when scheduling this initial consultation appointment.

Stepped Care Approach to Services 

CAPS follows a Stepped Care approach to service delivery. This model allows us to provide high quality and effective services that meet students needs. 

Self-Help resources further extend our within the community and make support more accessible for all of the UC community.

Therapist Assisted Online (TAO) and Reach Out (UC APP) are examples of self help programs designed to provide accessible support to the UC community. Click here for more information

Peer to Peer Initiatives provide an innovative way to supporting the community by promoting opportunities for student engagement, connection, and reducing barriers to mental health resources. Examples of Peer to Peer Initiatives include Bearcats Support Network and Mental Health Ambassadors. Click here for more information on our peer programs. 

Community and Campus Engagement building a community of care and supportive learning environments through prevention, training, and programming. Click here for more information on our programs

Psychoeducation programming provide opportunities for the community to gain professional support through skill development and education around issues related to mental health. These innovative programs provide quick access to mental health resources by reducing barriers and meeting students in various campus locations. Examples of these types of programs include Let's Talk and workshops. Click here for more information on these types of programs. 

Group Based Services provide group based counseling treatment services to UC students that address a variety of topics ranging from anxiety, depression, mindfulness to social justice. We offer a variety of groups each semester including support, theme focused, or general process therapy groups. Click here for more information on our group program

We provide professional mental health treatment to students within the UC community. Our services follow a brief therapy model. Click here for more information regarding our brief treatment services. 

Crisis Intervention services provide immediate access and support to students in need due to acute mental health crises. Click here for more information regarding our crisis services

CAPS Service Options

CAPS offers a range of services depending on a students needs. For more information following the links below.