Observe the following safety and security tips at Senator Place:
- Keep apartment windows and doors locked. Close the blinds.
- Keep electronics and other valuables out of plain sight. Secure valuable items in a lockable drawer, safe, or bank safety deposit box.
- Maintain a list of serial numbers of these items so if they are stolen and recovered they can be recovered.
- Unprop exterior apartment doors. Notify Uptown Rentals at 513-861-9394 promptly if you find a broken window, set of blinds, lock or door in your apartment or in the complex.
- Purchase a local alarm that will sound loudly if an intruder tries to open a window or door.
Contact the Cincinnati District 5 Police Department at 513-569-8500 if you observe any suspicious behavior inside or around the perimeter of the complex.
You can also contact our office during business hours at 513-556-0682 or firstname.lastname@example.org if you have questions or concerns. The Resident Apartment Manager (RAM) on duty can be reached after 5:00 p.m. on weekdays, on University holidays, or over the weekend if you have concerns when our office is closed. The Senator Place RAM can be reached at 513-666-1568.
Below are some tips to keep in mind when ordering packages. While we are not able to provide a fully secure environment for the receipt of parcels, we encourage you to consider these ideas to reduce the risk of loss or theft:
- Schedule USPS, UPS, FedEx or other deliveries at a time when you know you will be around to accept them.
- Some companies allow you to include special instructions when ordering items. Include the Senator Place building number in these instructions.
- Bring packages in if you see them outside.
- You can have packages sent to the Uptown Rentals office (2718 Vine Street). Include your name and apartment number.
- Consider sending packages from the following companies to one of their nearby locations:
- Amazon – 241 Calhoun Street
- UPS – 3239 Jefferson Avenue #300
- FedEx – 212 Calhoun Street
- US Postal Service (USPS) – 362 Ludlow
- Properly insure items that you order.
- Require a signature. Don’t sign for packages unless they are being delivered to you.
Complete the following steps if a package goes missing or is stolen:
- Track the package's shipping status to make sure there wasn't an unexpected delay in the delivery date.
- Make sure the package wasn't delivered to another Senator Place building by mistake.
- Contact the seller to determine if you are entitled to a refund or replacement.
- Use your credit card purchase protection features if applicable.
- Contact the sender if the package was deFile a claim with the shipping company if it was delivered by a major postal carrier (USPS, UPS, FedEx).
- Consider filing a police report with Cincinnati District 5 at 513-569-8500 for stolen packages.
Note the following tips for keeping you and your vehicle safe:
- Lock your doors, and close your windows. Criminals look for opportunity; unlocked doors and open windows are easy opportunities.
- Avoid leaving your keys or key fobs in your car. It may be convenient, especially for those with a push-button ignition, but it leaves your car vulnerable to auto theft.
- Do not keep valuables, clothing, electronics, phone chargers or spare change in a visible place. Take them with you, or hide them in your vehicle before you arrive at your destination.
- A messy car is not a deterrent, and tinted windows will not prevent thieves from seeing your belongings.
- Sometimes there is a seasonal uptick to thefts. Cars that have been left packed overnight for an early morning trip or cars that have gifts inside are often targets.
- Never leave your car running unattended.
- Check on your vehicle if you are parking it for several days.
Contact the Cincinnati District 5 Police Department (CPD) at 513-569-8500 if you if you observe any suspicious behavior inside or around the complexes. Call 911 in the event of an emergency.
Parking passes must be purchased through Parking Services on a yearly basis. Make sure your pass is visibly hung from the rear view mirror when you are parked in the surface lot. Any vehicle without a displayed hangtag is subject to tow.
Contact Uptown Rentals at 513-861-9394 if you have an issue with your parking or lose your hangtag.
Apartment inspections are conducted on a quarterly basis The fall inspections will take place between 9 a.m.-5 p.m. from Monday, November 8-Wednesday, November 10. Uptown Rentals will notify you the date they will be coming to your apartment when it gets closer to the inspection dates.
Tenants are expected to maintain acceptable standards of cleanliness to prevent issues like pests and other concerns that impact the health and safety of current and future tenants.
Maintenance technicians will be looking to ensure that the following conditions are met:
- Clutter and food waste is removed from all rooms
- Dishes are clean
- Food is stored in sealed bag or container
- Floor surfaces are clean and in good condition
- Trash doesn’t have perishable food waste and is not overflowing
- Bathroom surfaces and fixtures (toilet, sink, tub) are clean
- Kitchen surfaces and fixtures are clean (stove, sink)
You do not have to be present during these inspections. Participation in this program is mandatory as per the Senator Place Sublease. You will be notified if there are issues that need to be addressed with a timeframe for addressing them.
Non-Emergency Maintenance Requests
- Submit requests through the Uptown Rentals resident portal. You can create an account using your UC email address.
- Call Uptown Rentals at 513-861-9394. Ask for the maintenance department if you are calling during the day. Follow the prompts to leave a message if you call after hours.
- Non-emergency requests submitted after business hours will be submitted the next business day.
- Call Uptown Rentals at 513-861-9394 and ask for the maintenance department.
- Do submit emergency maintenance requests online or through email. They may not be reviewed immediately.
- Fire or smoke (call 911 and leave the apartment first)
- Major leak or sewage backup
- Lockout (you may be charged lockout fee)
- Break in (window or door is broken and security is compromised)
- You do not have heat when the outside temperature is below 55 degrees and your apartment temperature is below 64 degrees
Plumbing and water mishaps can quickly cause damage to your personal property, apartment and the adjacent areas. Use the following guidance to minimize these types of emergencies:
- Call Uptown Rentals at 513-861-9394 immediately if you see flooding.
- Use a shower curtain tucked into the bathtub while showering.
- Place a bathmat on the floor while using the tub. Wipe up excess water promptly.
- Purchase a toilet plunger to use in case of toilet clogs.
- Avoid flushing sanitary items and wipes (even those that claim to be flushable).
- Submit maintenance requests promptly if your toilet runs or faucets drips.
- Use your kitchen sink strainer when preparting food or rinsing dishes to prevent clogs and overflows.
- Don't put the following items down the garbage disposal: rice, pasta, coffee grounds, oatmeal, bones, egg shells, shells, corn husks, nuts, pits or inorganic materials (e.g., plastic).
Follow the steps below to assist with the prevention, containing and elimination of pest issues:
- Contact Uptown Rentals at 513-861-9394 as soon as you see pests. Give a thorough description of what you see and where you see it. Failing to report pests is one of the main reasons problems persist.
- Avoid using your own insect treatments. Bug spray will render professional treatments ineffective.
- Keep your apartment clean and clutter free.
- Dispose of food waste in the dumpster every day.
- Clean up spilled food and drinks on counters, floors, sinks, stovetops, other hard surfaces and in cabinets promptly.
- Store food in airtight containers.
- Get rid of cardboard boxes. Roaches are attracted to them. Plus, you could be carrying them from one place to another if you reuse these boxes when you move.
- Note that there will be a 7 to 14-day waiting period between treatments. Treating sooner than this is not necessary because the chemicals are still working.
- September 16: Bldgs. 3 & 4 (apts. 23-44)
- October 7: Bldgs. 5 & 6 (apts. 45-66)
- October 21: Bldg. 7 (apts. 66-73) and all exteriors
- November 4: Bldgs. 1 & 2 (apts. 1-22)
- November 18: Bldgs. 3 & 4 (apts. 23-44)
- December 2: Bldgs. 5 & 6 (apts. 45-66)
- December 16: Bldg. 7 (apts. 66-73) and all exteriors
Proper use of the trash and recycling bins helps us keep Senator Place a comfortable place to live:
- Tenants are responsible for bringing their trash to one of the dumpsters next to the complex.
- Recycling can be brought to one of the green bins next to the dumpster. Visit HamiltonCountyRecycles.org to review what can be recycled and reminders for preparing your items.
- Recycling is picked up every other week so space in the bins is limited. Breaking down boxes and crushing cans helps maximize the amount of items that can be recycled.
- Avoid leaving trash on top or next to the bins or dumpster to avoid attracting bugs or rodents. Don't throw trash or non-recylables into the green bins.
Contact Uptown Rentals at 513-861-9394 if you experience any issues with the trash or recycling areas.
There are two Resident Apartment Managers (RAMs) living on-site in Senator Place to assist graduate housing tenants with the transition to the University, city and graduate school as well as to serve as a resource. They are graduate students who are dedicated to making our complexes a welcoming place for graduate students. They participate in an on-call duty system and can be contacted after 5 p.m. on weekdays and all day on weekends, winter season days and University holidays.
SENATOR PLACE RAMs (513-666-1568)
Effective communication is one of the most important elements of successful roommate relationships. Honestly answer the following questions together to better understand each other's needs.
Contact a Resident Apartment Manager (RAM) on duty at 513-666-1568 if you have any questions or need some guidance for managing your roommate relationship.
- Who is the primary leaseholder?
- How and when will the other roommates give the primary leaseholder their share of the rent?
- Do we share other bills? What arrangements do we have for making the payments?
- Are overnight guests allowed?
- Where will guests sleep?
- When, how often and for how long may guests visit?
- How often are non-staying guests permitted to visit?
- What are the general privacy rules for bedrooms, bathrooms and common areas?
- At what hours will the apartment be used for study, sleep and socializing?
- What time should be considered quiet hours?
- Will parties be allowed? What are the parameters?
- Who is responsible for doing the following chores:
- Cleaning bathroom
- Sweeping, mopping and vacuuming floors
- Cleaning kitchen
- Washing dishes
- Bringing trash to the dumpster?
- Will we rotate responsibilities over time?
- What rules will have about borrowing each other's personal belongings?
- What are the rules about using each other's beds if we have guests?
- Will we purchase food together, separately or a combination of the two?
- What are the rules about eating or drinking food/beverages purchased by someone else?
- Which bedrooms will the roommates occupy?
- Can roommates switch bedrooms?
- How will we resolved any conflicts we have with each other?
- How will we notify each other when we have submitted maintenance work orders?
- Are there other issues you would like to discuss with each other?
The internet passwords for each complex are noted below. XX refers to your unit number.
In the event that you have issues with your internet service:
- Call Uptown Rentals at 513-861-9394 to request the account number for your apartment.
- Contact Cincinnati Bell customer service at 1-888-246-2355 with the account number from the apartment. The customer service agent will provide guidance and if necessary, schedule a technician to visit.