Quarantine & Isolation Housing Information

What to Expect & How to Prepare

If you are identified as a student in need of temporary space due to COVID or travel, you will reside at Schneider Hall. This page details the same information provided to a student who is identified for quarantine or isolation. Use it as a reference to plan for a potential situation, or if you misplace the email you will receive.


Desk Assistants at the Schneider Hall Service Center and professional staff members are on-call 24 hours a day. If questions arise, please seek out resources at the numbers listed below


We have included recommendations on what to pack for your temporary move. You should be able to move all items in with one trip and the assistance of a moving cart. 


  • Linen pack with 2 sheets, blanket, towel, washcloth  
  • Water  
  • Cleaning supplies 

To Pack

  • Comfortable clothes  
  • Pajamas  
  • Pillow  
  • Additional blanket/comforter 
  • Personal items to complete classwork  
  • Personal hygiene items/toiletries  
  • Over the counter medicines to assist with your comfort (pain reliever, cough syrup, etc.)  
  • Thermometer to track temperature  
  • Devices small enough for easy transport  
  • Charging cords for electronic devices  
  • Snacks and beverages  
  • Laundry detergent, softener, etc. 

We do not provide medicine of any kind at this time. Please make sure to bring these along or plan to get them via delivery service

Where Is Schneider Hall? Will I Have Access?

Schneider Hall is located on the east side of campus just south of OTG and next to Turner Hall. The entrance for Schneider Hall is at the southern end (closest to Daniels Hall).  As you approach the building you will see signs for the entry way. When you enter, turn to your left and you will see the service center desk where you can check-in. Laundry is located near the entry way.  

You will have entry access to Schneider Hall with your UCID for the duration of your quarantine/isolation period.


Schneider Hall

60 West Daniels St.

Cincinnati, OH  45219


Service Center Desk

The exterior of Schneider Hall, at West Daniels and Commons Way
Map indicating location of Schneider hall entrance at the corner of West Daniels Street and Commons way

Contact Information & Emergency Numbers

During your stay in Schneider:

  • For daily needs and general questions regarding your stay, call Schneider Service Center 24 hours a day at 513-556-6795
  • If you don't receive an immediate response from the desk, or if you have an urgent, non-emergency need, you may call Coco Pettiford, Quarantine & Isolation Coordinator at 513-580-8584 or coco.pettiford@uc.edu.
  • For an emergency requiring medical or police assistance, please call 911.

A member of the CARES team will be in contact regularly to check on you and your wellbeing. If you need something, please feel free to communicate that with the CARES team member. This includes class-related and mental health assistance.

Additional resources:

  • University Health Services (UHS)  513-556-2564
  • Schedule Testing  513-556-2564
  • Counseling and Psychological Services (CAPS)  513-556-0648
  • International Student Affairs 513-556-4278


If you have a meal plan, you will receive an email with a menu survey within 24 - 48 hours of checking into your temporary room. This will allow you to preview menus and select from the choices available for the upcoming week. Those without meal plans or with 36 - 48 plans will receive meals free of charge.

Don't Miss Your Meals

Meals will be delivered to your unit each day at the following times:

  • Breakfast: 8 - 8:30 a.m.
  • Lunch: Noon - 12:30 p.m.
  • Dinner: 5 - 5:30 p.m. 

Set an alarm for these times as staff will set the food outside your door and knock, letting you know the food has arrived. Many residents experience fatigue or require extended sleep.

Please wait before opening the door as to not expose the staff.

If you have questions or concerns about your meals while in COVID Housing, please email Food Services: ucfood@uc.edu

Checking Out of Schneider

Checkout from Schneider may begin at 6 a.m., only if you have received official clearance from the COVID Check Response Team.

Please remove all trash and place it in the red bins at the end of the hallway, bag linens and place in cart in the lobby, remove the sign from your door, and return your key to the Service Center. 

Convenience Items

You may use options such as Target and Kroger delivery as well as outside vendors, such as Door Dash, UberEats, Amazon Prime, etc. 


When getting items delivered, alert the front desk prior to delivery, with name and room number to ensure correct and timely delivery. We ask that all deliveries be brought up by Desk Assistants to limit exposure to both staff and third-party workers. 

Trash Removal & Laundry

Please double bag your trash and take it to the designated trash receptacles in Schneider. You can find the red trash receptacles at the end of the hallway. 

Laundry facilities will be available in Schneider Hall. Only 1 student is allowed in the laundry room at a time. The laundry in Schneider Hall is located on the first floor across from the front desk. Laundry facilities run via Bearcat Card. Laundry detergent is not provided. 

Guests - Visitors

No guests or visitors are permitted to protect yourself and the greater UC community. 

Additionally, you should remain in your temporary assignment and not walk or gather in or around Schneider Hall during your time there. You may leave only to take care of essential needs, such as testing or other health-related activities. 

If leaving, please call and inform the desk before you leave Schneider Hall, to minimize confusion and maximize safety.  


During your time in quarantine or isolation, limit package deliveries to items required for your stay and essentials.


Please do not order any other items with the expectation that delivery can be made to your Schneider Hall location. We are unable to deliver these items to you and ask that you plan to retrieve these upon your departure from Schneider when you return to your on-campus location. If you order a package that is a necessity, please inform the desk so they are aware of arrival and can bring it safely to your door.


A Roku TV is provided in the common area of each suite.

No visitors are permitted during your stay in quarantine/isolation. Your family or friends may drop items at the front desk for you.