Central Stores

man sitting at desk in open glass office

Our office supplies contract with GBEX includes their wholesale partner, OfficeDepot|Max. The online ordering system is simple with great shopping tools!

Central Stores provides UC departments a one-stop source for over 14,000 items:

office and service supplies, equipment, furniture, UC forms, proprietary items ... service – convenience – selection!

TEMPORARY DELIVERY INFORMATION DUE TO COVID-19

Until further notice, all Central Stores deliveries will be routed to Central Receiving. Central Receiving will deliver orders to buildings for which they have an access plan.

Purchasers in buildings without an access plan will need to make arrangements to pick up the order from Central Receiving. 513-556-5655

GBEXLLC.com sign in page

Ways to Shop

Departmental Ordering

Sign in to GBEX:

Access Bearcats Landing, click on Tools in the upper navigation bar, then click PACE (you will be required to use your Duo access sign in).

Want to shop at your local Office Depot store?

Get an instant 10% discount IN STORE at Office Depot with the Office Depot® Employee Purchase Plan! This document explains the program to create the IN STORE use card for the 10 percent discount. Print and take the program card with your and show it when you ask for your 10% off at the register.

Questions about the Purchasing Card? Contact Rob.Cockrum@OfficeDepot.com.

 

Instructions and Tips

Topic Details

Pricing

Central Stores’ pricing is competitive with the supply superstores. Most items are 40% or more off of the current list price. Some “Best Buy” items are discounted up to 85%. Electronics and appliances are discounted less.

Ordering

You will be notified when your department registration is complete.

  • Go to GBEX. Enter your login and password. You’re ready to shop!

Delivery

Department orders placed before 5 p.m. will be delivered next business day.

Payment

Departments’ selected SAP account is charged directly. Departments may also charge orders using their UC purchasing cards.

Returns

Please use the following guidelines to assist you in handling a return request.

  • Returnable items include any products sold by Office Depot.
  • Merchandise must be returned within 30 days of the original delivery date
  • Items should be in their original packaging.
  • Returns may be requested via phone, fax, or online via order tracking.

To ensure accurate credit and pick up, please have the following information available., located on your packing slip, internet (account history) or by calling Customer Service (855) 372-4239

  • Account number
  • Original order number
  • Item (SKU) number of product being returned
  • Reason for the return
  • Contact Information for Customer Service Representative or the driver

FOR ONLINE CREDIT RETURNS 

  1. Go to “ORDER TRACKING”
  2. Click on the Blue underlined order number
  3. Click on the SUBMIT RETURN button to return items for credit only.

RETURN EXCEPTIONS

  • Items not in the original packaging.
  • Custom or imprinted items (unless produced incorrectly or delivered defective).
  • Special order items (unless received in error from the manufacturer).
  • Dated items must be returned within 30 days of purchase.

Once your return request is processed, your Customer Service Representative will provide you with a RETURN AUTHORIZATION NUMBER and inform you of the process, which will take place to pick up the item and deliver a new

item or process the credit due.