Patients say three UC neurosurgeons rank among the best in the country
Norberto Andaluz, Jonathan Forbes and Mario Zuccarello score in top 1% of satisfaction survey
The University of Cincinnati College of Medicine Senior Vice President of Health Affairs & Dean Andrew Filak, Jr., MD, recently commended clinicians at UC who ranked in the top 1% of the country in patient satisfaction surveys within the last fiscal year.
"Reaching the goal this year was more of a challenge as the benchmarking was changed to comparing clinicians to their like specialties," said Filak, "and you rose to the challenge."
Drs. Andaluz, Forbes, and Zuccarello have made us all proud as neurosurgeons to be recognized for their inspirational bedside manner.
Joseph Cheng, MD
Neurosurgeons Norberto Andaluz, MD, Jonathan Forbes, MD, and Mario Zuccarello, MD, all received a congratulatory message from Filak and a gift from the university for achieving this high distinction. Eligibility depended on having at least 30 surveys returned during fiscal year 2021. In those surveys, Drs. Andaluz, Forbes and Zuccarello ranked in the 99th percentile for patients rating their experience with the provider a 9 or 10 (out of 10).
"While we focus on delivering the best outcomes and quality of care for our patients at UC, we do need to remember the emotional trauma our patients face in needing neurosurgery," said Neurosurgery Department Frank H. Mayfield Endowed Chair Joseph Cheng, MD. "Drs. Andaluz, Forbes and Zuccarello have made us all proud as neurosurgeons to be recognized for their inspirational bedside manner and compassion in making the experience better for their patients. Kudos for a well-deserved recognition!”
In total, 56 University of Cincinnati clinicians reached this milestone.
Featured photo at top: Dr. Norberto Andaluz in an operating room.
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