Dorris Jackson, President's Quality Service Award Winner

There’s no shushing up colleagues and students who have grown to respect the work of library associate Dorris Jackson. Their praise of Jackson’s quality service dates back to 1956, when she first started working in

UC Libraries

. Jackson impressed her boss from the moment she arrived on time for her job interview, despite the snowy day.

“Her devotion to helping students has resulted in a steady stream of former student of all ages, genders and colors who come back to see her years after leaving UC,” says John Tebo, head of the Chemistry-Biology Library. “It is not uncommon for me to walk by her office to see a student crying in her office or looking dejected as she provides her consolation and advice.

The students never forget her warmth and caring ways.”  Says biological sciences professor Brian Kinkle: “Without exception, Dorris has provided the highest level of quality service of any university employee I have encountered during my tenure here at UC. Dorris has the unlikely combination of ultimate competence, pleasant personality and extreme patience that makes her an amazing librarian.”

Some speculate that quality service is a family trait. Jackson Circle, the street at the UC front gate, is named for Dorris' husband, Charles Jackson, who worked as a UC parking attendant until his retirement.

View Dorris Jackson’s video:
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