Announcements

 

IT@UC Holiday Service Desk Operations

IT@UC technology support will be on-call only to respond to IT emergencies and other major incidents during Winter Season Days, Saturday, Dec. 22, 2018, through Tuesday, Jan. 1, 2019. To report an IT emergency during Winter Season Days, please call the IT@UC Service Desk at 513-556-HELP (4357).

IT@UC technology support, the Service Desk and 24/7 Canopy Support will resume normal operations on Tuesday, Jan. 2, 2018.

Service Desk Holiday Hours

  • Sun., December 23rd – Sat., December 29th CLOSED 
  • New Years Eve Dec 31st 7:00am – 6:00pm
  • New Years Day Jan 1st 8:00am – 11:00pm

For more information, please view our Help page.

Email Maintenance Fall 2018 to Spring 2019

In partnership with IT managers across the university and the Staff Success Center, IT@UC will be rolling out Office 365 to all UC staff and faculty. The first phase is migrating all email to Office 365. Use the following links to find out what you need to do before your scheduled migration.

UC Faculty and Staff email moving to Office 365

UCFileSpace Unix Shell Retirement
Wednesday, Dec. 19, 2018

IT@UC will retire the Unix Shell service available through UCFileSpace at 12:01 AM, Wednesday, Dec. 19, 2018. The Unix Shell service is no longer supported by the vendor and does not meet security requirements.

If you need a replacement for Unix Shell service, please install VirtualBox on your workstation by Wednesday, December 19, 2018. View the VirtualBox installation instructions in the IT@UC Knowledge Base for more information.

Services

 

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Applications & Websites

Application and web development, UC mobile apps, App Lab on Main and more.

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Billing for Technology

Bundled rate and monthly statements.

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Computer Labs & E-Classrooms

Computer lab locations/hours, printing, e-classroom consultation and more.

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Data Centers, Servers & Storage

Virtual hosting, enterprise backup, managed storage, and cloud storage services.

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Email & Collaboration

Email for students, faculty and staff; web conferencing; cloud storage and team sites.

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Get Online

Wireless options, off-campus access, data jacks, static IP requests and more.

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Hardware & Software

Hardware and software discounts for personal use by students, faculty and staff.

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Information Security

IT@UC's Office of Information Security - data protection, technology policies, and more.

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Learning Technology Services

Tools and services available to enhance teaching and learning.

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Phones

Using UC phones, including voicemail, dialing and conferencing.

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Research & Development

Research cyberinfrastructure tools, resources for grant proposals and immersive research tech. like 3D modeling.

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Video Production

Tools and services to produce your own video at home or with the help of a professional crew.

Order services online like phones, voicemail, consultation & training, web hosting and more through GetIT, IT@UC's online ordering system.


Technology trouble? IT Happens.

With IT@UC, Getting Help is Easy.

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Looking for self help guides? Check the IT@UC Knowledge Base.

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Encountering general IT issues? Contact the IT@UC Service Desk.

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Trouble with Canopy/ eLearning Tools? Contact 24/7 Canopy Support.