IT@UC Holiday Service Desk Operations
IT@UC technology support will be on-call only to respond to IT emergencies and other major incidents during Winter Season Days, Saturday, Dec. 22, 2018, through Tuesday, Jan. 1, 2019. To report an IT emergency during Winter Season Days, please call the IT@UC Service Desk at 513-556-HELP (4357).
IT@UC technology support, the Service Desk and 24/7 Canopy Support will resume normal operations on Tuesday, Jan. 2, 2018.
Service Desk Holiday Hours
- Sun., December 23rd – Sat., December 29th CLOSED
- New Years Eve Dec 31st 7:00am – 6:00pm
- New Years Day Jan 1st 8:00am – 11:00pm
For more information, please view our Help page.
Email Maintenance Fall 2018 to Spring 2019
In partnership with IT managers across the university and the Staff Success Center, IT@UC will be rolling out Office 365 to all UC staff and faculty. The first phase is migrating all email to Office 365. Use the following links to find out what you need to do before your scheduled migration.
UCFileSpace Unix Shell Retirement
Wednesday, Dec. 19, 2018
IT@UC will retire the Unix Shell service available through UCFileSpace at 12:01 AM, Wednesday, Dec. 19, 2018. The Unix Shell service is no longer supported by the vendor and does not meet security requirements.
If you need a replacement for Unix Shell service, please install VirtualBox on your workstation by Wednesday, December 19, 2018. View the VirtualBox installation instructions in the IT@UC Knowledge Base for more information.
Order services online like phones, voicemail, consultation & training, web hosting and more through GetIT, IT@UC's online ordering system.