Use the following guide to getting your technology set up, learning more about what's available, and staying connected once you get settled in.
Get Set Up
Having an issue with your device? Stop by ResNet, and let one of our technicians troubleshoot it!
Uptown West Campus Location: 535 Steger Student Life Center on MainStreet across from Subway. Hours: Monday – Friday, 9 a.m. - 5 p.m.
**NEW**Medical (East) Campus Location: 105 Kowalewski Hall, James L. Winkler College of Pharmacy.
(Note: Non-warrantee hardware work is performed for a fee. ResNet does not sell any hardware, so you must purchase or provide any necessary parts.)
Mobile Support Days Expand
UC Students, the #UCITNetOps Team is here to help you #getITtogether Bring your laptop, mobile device, and game system for assistance and support!
We can help you:
- Connect to wireless
- Connect streaming media devices
- Help with Safe Connect
- Set up wireless printing
- and more!
Connect with us @UCCanopy for reminder tweets!
Printing with WEPA Expand
Print from various locations around campus, including computer labs, libraries, and other UC public locations.
The wepa system includes a universal print queue, so you can print from wherever you are and pick up your prints from any wepa station on campus.
UC_Secure Wireless Network Setup Expand
UC_Secure is the University primary wireless network for Faculty, Student and Staff at the University of Cincinnati.
1-Click Setup Scripts
Manual Setup Details Expand
If you wish to manually create a network profile before coming to campus, please follow your operating system’s directions and use the following information:
- SSID (Network Name): UC_Secure
- Security Type: WPA2 Enterprise (802.1x)
- Authentication Method: PEAP
- Inner Authentication Method: MSCHAPv2
- Encryption: AES
Wireless Printers, Gaming Consoles and Other Devices in Residence Halls Expand
Use the wireless network UC_BYOD to connect devices like wireless printers, gaming consoles and wireless-enabled TVs.
Antivirus Software Expand
Now that you're online, keep your information secure and download McAfee antivirus software for FREE.
Password Self-Service Expand
Sign into UC's Password Self-Service (PSS) and complete your profile, and you'll never have to worry about forgetting your UC username or password. PSS will either text or email you to retrieve or change your forgotten information. Set up your profile now!
Unlimited cloud Storage—Activate Your Box at UC Account Expand
Start collaborating with classmates on group projects or in student organizations by activating your Box at UC account. Get unlimited free, secure data storage in the cloud. Use the "Restricted Data" folder in your Box at UC account to store and share sensitive data with collaborators inside and outside of the university.
Please note: Your "Restricted Data" folder does not sync to mobile devices. Use a web browser or Box App to access it with a mobile device. No export controlled data can be stored in Box at UC.
Canopy, UC's eLearning Ecosystem Expand
Lynda.com is an online video-training library with more than 1,400 software, career-development and technology training titles that is FREE to access anywhere using your UC username and password. Lynda’s video courses are taught by industry experts, teachers and professionals AND allow you to earn certificates of completion!
Computer Labs & Printing Expand
We’ve got over 400 computers or kiosks all over campus. And when it’s late, you can head over to our 24 hour computer lab on the fifth floor of Langsam Library. You’ll find 100 computers, quiet study areas and breakout rooms with SMART Boards. You’ve got access on your time, any time.
Support from IT@UC Expand
UC Directory Expand
Still learning new faces, names, numbers and more? Look up new contacts in the UC Directory to find out key information like phone numbers, mail locations and email addresses.
Emergency Text Messaging Expand
Every cell-phone number provided to UC is automatically opted into the Emergency Text Message program. In case of emergency, UC Public Safety will send a text message specifying what has happened and where it occurred. Although the university offers the ability to opt-out of receiving emergency messages, UC Public Safety recommends that you do not opt out. In an emergency, accurate and up-to-date information may be critical to your safety and security.
The university will test the system occasionally to determine if it is working properly, but you will not receive non-emergency or advertising messages. UC will not sell your information. The user is responsible for any charges from their phone carrier.
UC Mobile App Expand
Follow at @UCCanopy on Twitter to stay up to date on the latest eLearning news, from upcoming events, like Mobile Support Days, to tips on how to use technology in the classroom.