ResNet offers IT support for students, faculty, and staff (for non-departmental devices). ResNet provides a free estimate for any hardware repairs and can install new hardware at a cost of $47.34. Hardware services include hard drive replacement, screen replacement and motherboard replacement. All parts must be supplied by the user. ResNet will still provide software support at no charge, which includes installation of software, Operating Systems (Windows and OSX), removal of viruses and malware, wireless and wired Ethernet connectivity. Residence Hall connectivity can be ordered online through StudentGetIT by logging in with your UC credentials.

Having an issue with your device? Stop by ResNet.

If you're having an issue with your device, let one of our technicians at ResNet troubleshoot it!


535 Steger Student Life Center

Steger Student Life Center is located on UC MainStreet, across from Subway.




103 Kowalewski Hall

Kowaleswski Hall is located on Medical Campus next to Holmes Hospital.

Regular Hours:

  • Monday–Friday:
    9:00 AM–5:00 PM


Please note: 
Due to crowds during FC Cincinnati home games, the ResNet Office will close early on those days.


Regular Hours:

  • Monday–Friday:
    11:00 AM–2:00 PM
  • ResNet operates during the semesters.  During breaks please visit our Main Campus location.

Summer Hours:


Technology trouble? IT Happens.

With IT@UC, Getting Help is Easy.

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Looking for self help guides? Check the IT@UC Knowledge Base.

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Encountering general IT issues? Contact the IT@UC Service Desk.

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Trouble with Canopy/ eLearning Tools? Contact 24/7 Canopy Support.