Our Purpose
To respond to the concerns of the university students, faculty and staff. We investigate complaints, refer problems to other university offices, and offer mediation and conflict resolution services.
We are dedicated to cutting through bureaucratic red tape in order to solve problems confidentially and promptly.
The Ombuds Office is not an agent of notice for the University, and we keep no records.
Our Role
- LISTEN carefully to your complaint
- ADVISE you of options available to resolve your problem
- ANSWER your questions about university policies and procedures
- INVESTIGATE your complaint
- REFER you to the appropriate university office or individual
- MEDIATE a resolution
Our Commitment
To consider all sides of a problem and to uphold justice and fair treatment for all members of the University Community.
Our Services
- grade complaints
- student financial aid
- course schedule difficulties
- fee disputes
- sexual harassment
- discrimination
- campus housing
- grievance procedures
- article 30
- performance evaluations
- salary questions
For more information visit our Frequently Asked Questions section.
Ombudsperson
One that investigates reported complaints, reports findings, and helps to achieve equitable settlements. An ombudsperson should be guided by the following principles:
- Objectivity
- Independence
- Accessibility
- Confidentiality
- Justice
Our Community
Any member of the university community can use the OMBUDS OFFICE, including students, faculty, staff, alumni, and parents.
The OMBUDS OFFICE receives more than 2500 inquiries every year.
Our Office
Feel free to contact our office in a way that is convenient for you. You may phone, walk in, make an appointment, write a letter or send a fax. We have confidential voice mail that can be accessed 24 hours a day, seven days a week.
We are open all summer and during quarter breaks.
Office of the University Ombuds
607 Swift
University of Cincinnati
P.O. Box 210180
Cincinnati, OH 45221-0180
Monday to Friday
8:00 a.m. - 5:00 p.m.
Phone: 513-556-5956
Fax: 513-556-5959
Visit our Staff Directory listing.
"An Ombudsman should be guided by the following principles:
Objectivity, Independence, Accessibility,
Confidentiality, and Justice; justice is pre-eminent."
-Ethical Principles for University and College Ombudsmen
The Office of the University Ombuds is part of the Division of Student Affairs.
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