About Us

The Ombuds Office provides neutral, informal, and confidential (except in cases of Title IX) conflict resolution for the UC community, and a space to talk about campus concerns, disputes, or problems to generate realistic options.


As an organizational Ombuds office we maintain membership in the International Ombuds Association and adhere to the following Code of Ethics and Standards of Practice to the extent permitted by law.

The principles of the Ombuds Code of Ethics and those of the Office of the University Ombuds at UC are:


The Office of the University Ombuds is not a confidential resource for matters mandated by federal or state law to be reported, such as sexual assault or harassment. Any disclosures made to Ombuds personnel with regard to these matters must be reported to the appropriate University personnel. The Office of the University Ombuds may still maintain confidentiality with regard to other university related concerns.


The ombuds, as an informal resource, does not participate in any formal adjudicative or administrative procedure related to concerns brought to his/her attention.


The ombudsman, as a designated neutral, remains unaligned and impartial. The ombuds does not engage in any situation which could create a conflict of interest.


The ombuds is independent in structure, function and appearance to the highest degree possible within the organization.

Staff Bio's

Headshot of Kim Fulbright

Kim Fulbright

University Ombuds

She/ her


Kim Fulbright (she/her) has served as the University Ombuds since December, 2017. She began her career in the Ombuds field when she joined the Ombuds Office as the Associate Ombuds in January 2013. Prior to joining the Ombuds Office, Kim was the Program Coordinator of Activism and Education in the Women's Center at the University of Cincinnati.

Kim holds a Master of Arts degree in Women's Studies from the University of Cincinnati and a Bachelor of Arts degree in International Studies and Diplomacy and Foreign Affairs from Miami University.

Kim has presented at conferences on a variety of topics related to the field of Conflict Resolution. She is trained in mediation processes, restorative justice through the Gerhring Academy and has been trained in the foundations of organizational Ombuds practice from the International Ombuds Association. Kim is a member of the International Ombuds Association.

Headshot of Jivanto P. van Hemert

Jivanto P. van Hemert

Associate Ombuds

He/ him


Jivanto van Hemert (he/him) serves as the Associate Ombuds. Prior to joining the Ombuds Office, Jivanto served as the Director of Case Management and COVID Response Operations in the Office of the President at Ohio University.

Jivanto holds a Master of Education Degree in College Student Personnel from Ohio University and a Master of Business Administration from Salve Regina University where he also obtained a Bachelor of Arts in Administration of Justice. Additionally, Jivanto holds a Graduate Certificate in Crisis Communications and is a current 1L (first-year law student) within the College of Law.

Jivanto has presented and published on a variety of topics related to higher education including effective campus collaborations, utilizing shared values, and trauma stewardship. A volunteer at the Dayton Mediation Center trained in transformative medication, Jivanto is also a member of the International Ombuds Association, the Institute for the Study of Conflict Transformation, the Ohio College Student Personal Association (OCPA), and NASPA- Student Affairs Administrators in Higher Education.

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Finley Shields

Graduate Assistant

They/ them


Finley Shields is a first-year masters student studying stage management through CCM. Finley holds a bachelors degree in Media X with minors in Spanish and Writing from the University of the Pacific. 

In their undergraduate program, Finley conducted research on stage management practices and queer theatre. Finley held positions on Diversity, Equity, and Inclusion committees at their previous university. They also served as a Resident Assistant where they expanded their conflict resolution skills.  

They look forward to refining their stage management skills at CCM and growing with the people learning and working around them. 

Headshot of Susmitha Kotakonda

Susmitha Kotakonda

Graduate Assistant

She/ her


Susmitha Kotakonda (she/her) serves as the Graduate Assistant to the UC Ombuds Office. Prior to joining the Ombuds Office, Susmitha served as Lead Summer Camp Counsellor at CEAS of UC. She also served as Teaching Assistant for undergrad Operating Systems course at UC. 

Susmitha is a second-year Master of Science student studying Computer Engineering focused on How to make electronic chips and improve them. She holds a bachelor’s degree in Electrical Engineering from India. She also worked as an IOT developer in corporate sector for nearly three years. 

She is excited to face new challenges and learnings at UC Ombuds Office.