How We Can Help

The Office of the University Ombuds is a space to share your university-related conflicts and concerns. You choose what, if anything, happens next. Among the things an Ombuds can do:

• Listen critically, with the goal of helping you do your own best thinking. 
• Assist you in identifying options and preparing for the next steps.  
• Research to gather information and support your informed decision-making. 
• Facilitate group process and/or mediate voluntary conversations regarding UC-related differences/conflict. To explore this idea, please start by scheduling an individual initial appointment. Ombuds best practice is to meet individually with each person before meeting with a group.
• Develop content and relationships to contribute to a conflict-competent UC community. 
• Surface patterns of concern for the most appropriate channel and bridge communication gaps that could escalate unnecessarily.

The word “ombuds” derives from the Swedish “Ombudsman,” a non-gendered term that roughly translates to “representative of the people.” In short, we describe our work as providing a conflict navigation resource for all UC community members. 

There are several different types of Ombuds (common models include classical, advocate, and organizational). Our office works as an Organizational Ombuds. Generally, an Ombuds of this type is an independent and confidential resource within an organization who supports both individuals and the organization impartially and informally. 

To safeguard confidentiality, we do not provide Ombuds services by email. Please DO NOT include details about your concerns in an email to the Office of the University Ombuds. Communication with the Office of the University Ombuds does not constitute notice to the University of Cincinnati. Learn more about our Standards of Practice. Additionally, by utilizing Ombuds services, you are agreeing to our Terms of Service.