Counseling and Psychological Services

24 Hour Crisis Helpline 513-556-0648

Students and members of the UC community concerned about students have access to mental health crisis care and consultation 24 hours a day 7 days a week. Our after-hours crisis services provide care during evenings, weekends, and other times when we are closed, you may call our direct number at 513-556-0648 and press 1, to speak with a counselor.

*UPDATE March 16 2020*

As the State of Ohio, the University of Cincinnati acts to keep our community safe in response to COVID-19, CAPS is making some changes to our operations to support the health and well-being of staff and students.  CAPS is open, but will be moving to supporting our CAPS students without in-person meetings. We are still here for you. CAPS is operating under normal business hours over the phone as we continue to support all students in the Bearcat community during this difficult time.

What if I’m a current client at CAPS and have an appointment scheduled?

  • If you have an in-person appointment scheduled at CAPS, a member of CAPS clinical staff will contact you within the next few days to confirm that your original scheduled appointment time still works for you. During your scheduled appointment time, a CAPS therapist will call you to discuss your current needs for support.
  • As always, if you need crisis support prior to a scheduled phone check-in please contact the CAPS main number and utilize our crisis line services 24/7

What if I’ve never been to CAPS but need crisis support?

  • Crisis Services - If you are experiencing a mental health crisis, please call our office 24/7 at 513-556-0648 and select “1” to speak with a crisis counselor. 

Other Resources

Betterhelp - A telehealth service provides convenient and affordable access to a licensed therapist anytime, anywhere, through a computer, tablet or smartphone. Free to students with UC Student Health Insurance. Click here for more information.

Therapy Assistance Online -TAO is an interactive, web-based self-help program that provides online and mobile tools to help you overcome the day to day challenges around stressors like anxiety, depression, or other concerns. Click here for more information about this free program.

Reach Out - A free app available for smart phones that provides a wealth of information for the UC community. Click here for more information.

Twitter - Follow us on Twitter to get updates about CAPS services and information about mental health resources.

Location, Hours, and Contact Information

Our campus office at 225 Calhoun Street is currently closed to the public. Our business hours are from 8:00 am to 5:00 pm Monday through Friday. If you would like to leave a message for your current therapist, please call our main number at (513) 556-0648 and select "2" to leave a message. Your therapist will return your call as soon as possible from an unknown number to protect your privacy. Please ensure that your voicemail is set up and not full. Please note, CAPS follows university closure policy.