CARE Team

Crisis
Assessment
Response
Evaluation

The CARE Team responds to reports about students whose behavior is raising concerns within the University community. The team's responsibilities include gathering and sharing information, discerning concerns about a student within a setting or across multiple settings, and managing situations that encompass a variety of issues. The committee is charged to devise a coordinated plan for assessment, intervention, and management of the concerns for the student’s well-being and that of the University community. Students who are deemed a threat to UC will be referred for further review by the Threat Assessment Group.

Team Members

The CARE Team is chaired by the Assistant Dean of Students and composed of representatives from Academic Excellence & Support Services, Accessibility Resources, the University of Cincinnati Police Department, Student Conduct & Community Standards, University Ombuds, Resident Education & Development, Counseling & Psychological Services (CAPS), and a faculty representative per recommendation from Faculty Senate. Representatives from CAPS and the University Ombuds will serve as permanent consultants. Representatives from the branch campuses will be asked to join the CARE Team meeting when discussing branch campus students. The CARE Team seeks legal advice from the Office of General Counsel as needed. The CARE Team shall meet monthly for general meetings in addition to ad hoc meetings when there is a report of a specific concern for discussion.

Referrals

Who Should Be Referred?

Students, faculty, staff, and any member of the university community who interacts with students are in active positions to observe students whose behaviors may demonstrate distress affecting their overall well-being. For any concerns regarding a student, file a report [link] with the CARE Team providing information from your interactions.

Who Can Make a Referral?

Any member of the University community may contact the Assistant Dean of Students or any committee member to express a concern. Any member of the committee already aware of a situation causing concern may request the Chair to convene the committee. The Chair will bring all reported concerns before the committee.

When is it Appropriate to Make a Referral?

Students should be referred if they show signs of potential threat of harm to self or others.  If they show signs of academic distress, emotional distress, or homelessness. 

What to Expect from a Referral

This protocol explains steps taken by the CARE team following a referral.

CARE Team Protocol

How to refer a student to the CARE Team:
  • Faculty, staff or students concerned about the behavior of a student may report the behavior via an online confidential form that will be sent to the committee.  File a report.

  • The form should require a detailed account of why the person is concerned with specific examples of troubling behavior

  • Person submitting the form should include information about whether they tried to engage the person before reporting the concern

  • Person submitting the form should be provided with information for when to refer students (website include a “when to refer” section)

  • If this is an emergency then you should dial 911.

  • The person submitting the form will receive confirmation from the CARE Team acknowledging receipt of the report and seek additional information if needed.

How to investigate/ascertain information:
  • CARE Team should either as a group or assign a person to serve as the case manager and determine whether the situation is an emergency

  • If it is an emergency the committee or case manager should contact the appropriate personnel whether that be Campus Police through 911:

    • Conduct a mandatory threat/safety assessment

    • Involuntary/Voluntary psychiatric hospitalization

    • Criminal charges

  • If it is not an emergency, the Case Manager should contact the student and schedule a meeting with the student

  • At the meeting with the student the Case Manager should discuss possible solutions with the student to determine what is the best course of action

Steps, practices, and response the CARE Team would implement:
  • Evaluation should be done on a student-by-student basis and may be ongoing

  • Committee should develop a coordinated strategy for this specific student which can include actions such as:

    • Referrals to Counseling and Psychological Services

    • Voluntary withdrawal from classes

    • Referral to disciplinary process

    • Interim measure such as interim suspension

    • Parental involvement

  • Committee should have the Case Manager conduct a follow-up with the student

  • The Case Manager, where appropriate, will update the person submitting the report and provide guidance on the plan of action to support the student.

  • Update and keep records for the student in maxient duration at the university

Role of the case manager:
  • Arrange for appropriate medical and mental health care

  • Monitor compliance with treatment plans and/or university behavioral expectations

  • Evaluate threat and assess safety to self and/or the community for appropriate referral

  • Maintain contact and meet with students to address needs

  • Foster self-advocacy in students to manage their academic, personal and fiscal responsibilities.

  • Advocate for students individually and systemically

Replace with your text

*Modeled after Seattle University, UC Berkley, Illinois College, and University of Tampa

Revised 11/2017

Signs of Potential Threat/Harm to Self or Others

  • History with mental health issues
  • Demonstrating signs of high levels of anxiety/stress
  • Signs of social withdrawal
  • Belief in violence as an appropriate way to manage problems
  • Signs of substance abuse

What Can You Do?

  • If behavior includes any signs of threat, call UCPD
  • File report with CARE Team
  • Address student behavior and provide support and available resources
  • If any behavioral violations occur, contact University of Cincinnati Student Code of Conduct and Community Standards at (513) 556-6814

Signs of Academic Distress

  • Immediate decline in student's academic work (e.g., failing to turn in assignments, lower grades on exams/quizzes)
  • Decreased attendance
  • Refusal to respond to professors during frequent attempts at communication

What Can You Do?

  • Address concerns with students and offer your support in best ways to assist
  • Schedule student meeting with Assistant Dean of Students
  • File report to CARE Team

Signs of Emotional Distress/Death of a Family Member or Friend

  • Changes in student’s personality, eating habits, and sleeping pattern
  • Increased social withdrawal and isolation
  • Signs of irritability and lack of concentration
  • Behavior reflecting feelings of hopelessness or helplessness

What Can You Do?

  • Be supportive to student and discuss why you are concerned
  • Offer Counseling and Psychological Services as a resources for student and suggest that student make an appointment to meet with a counselor
  • File a report to CARE Team

Signs of Homelessness

  • Student repeatedly wears same outfit
  • Student demonstrates physical signs of fatigue, and failing to eat
  • Student shows signs of not bathing, combing hair, and smelling body odor

What Can You Do?

  • Meet with student and address concerns regarding their well-being
  • If student admits to homelessness provide resources including Bearcats Pantry, and additional on-campus resources for housing options
  • Recommend student make appointment with Assistant Dean of Students
  • File a report to CARE Team

Emergency Responses

What Can You Do?

  • Immediately call University of Cincinnati Police Department by dialing 911.
  • Be prepared to give UCPD details (who,what, where, when, why) about incident
  • Make a referral to CARE Team

Request a CARE Team Presentation

If you would like additional information or a presentation regarding the CARE Team, feel free to contact the Assistant Dean of Students, Daniel S. Cummins.

Resource Documents