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Help

The UCIT Help Desk provides support for data and phone communications, as well as all computing concerns for UC students, faculty and staff. This support includes email, Blackboard, wireless access, VPN, UC Flex, file servers and the mainframe.

Please search our 24/7 Knowledge Base for troubleshooting and support documentation. 

Hours of Operation

Monday through Friday...... 7 a.m. to 11 p.m.
Saturday and Sunday........ 8 a.m. to 11 p.m.
Holidays............................. 8 a.m. to 11 p.m.

The Help Desk closes at 6 p.m. on December 24 and 31 and is closed all day July 4, December 25 and Thanksgiving Day.

Ask the Help Desk

Contact

Email: HelpDesk@uc.edu

Phone: 513-556-4357 (HELP)  

Toll-Free: 866-397-3382

Need support? Contact the Help Desk via email or phone as listed above, OR, just select the category that best relates to your issue and fill out the form below! Once you've submitted, a Help Desk representative will contact you as soon as possible.