We at the UCIT Help Desk provide first level support for data and phone communications, as well as all computing concerns for the faculty, staff, and students of UC.
Monday through Friday 7:00 a.m. - 11:00 p.m.
Saturday and Sunday 8:00 a.m. - 11:00 p.m.
Holidays 8:00 a.m. - 11:00 p.m.
December 24th & 31st Close at 6:00 p.m.
Closed July 4th, December 25th, and Thanksgiving Day.
Residential Network (Read more about ResNet)
The ResNet Service Center brings wired and wireless Ethernet connections to students living in university housing. Our service center is located on Main Street in Mobile Cats Wireless and provides walk-in service.
Faculty Technology Resources Center
During the semester term, including finals week, the Blackboard office has extended hours. Other services, including one-on-one training and our course building service are offered only during regular business hours.
410 Zimmer Hall
P.O. Box 210388
Cincinnati, OH 25221
We will do our best to troubleshoot any technology-related question. That includes our systems, your computers, your devices, internet, blackboard, etc.
If you require any assistance with configuring your mobile device, please call our Help Desk at 513-556-4357.
See our internet page under "Secure Wireless Computer Setup" to select the instructions specific to your computer.
Or, stop in to our Mobile Cats Wireless store on MainStreet for in-person services.
For all other smartphones, please call our Help Desk. Or stop in to our Mobile Cats Wireless store on MainStreet for in-person services.
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