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Help

The UCIT Help Desk provides support for data and phone communications, as well as all computing concerns for UC students, faculty and staff. This support includes email, Blackboard, wireless access, VPN, UC Flex, file servers and the mainframe.

Search our Knowledge Base for troubleshooting and support, or contact a Help Desk Technician at 556-HELP (4357) or helpdesk@uc.edu, or fill out the form below. Long distance callers within the United States can reach the Help Desk at 866-397-3382.

Hours of Operation

Monday through Friday...... 7 a.m. to 11 p.m.
Saturday and Sunday........ 8 a.m. to 11 p.m.
Holidays............................. 8 a.m. to 11 p.m.

The Help Desk closes at 6 p.m. on December 24 and 31 and is closed all day July 4, December 25 and Thanksgiving Day.

Ask the Help Desk

Need support? Submit your question by filling out the form below and a Help Desk representative will contact you shortly.