About Digital Technology Solutions

Digital Technology Solutions (DTS) is the university’s central technology services and solutions organization.

​​​​​​​We deliver and support the central technology services that students, faculty, and staff depend on to teach, learn, and conduct university business. Working together, we are building a strong foundation for the university’s digital transformation.

Lead with technology solutions to enable the university’s strategic direction, and support our students, faculty, staff, and community in achieving their learning, teaching, research, and service objectives through:

Innovation

• Work collaboratively across the University and community, as technology leaders to deliver innovative and effective services that exceed evolving institutional and academic goals 

• Continually assess and improve our service offerings to reflect advancements in technology

Engagement

• Build an empowered team of dedicated, service-oriented technology professionals who work collaboratively, in partnership with and in service to the university community 

• Committed to an open, productive culture that builds upon strengths and creates an environment of mutual respect

Impact

• Provide accessible technology solutions and services with effective, responsive, and reliable infrastructure and support 

• Empower students, faculty, staff, and community by developing effective strategies and solutions

• Enable a world class academic environment that empowers our community to shape the future

As technology leaders, DTS transparently collaborates, engages, and empowers our community to deliver innovative and impactful services and solutions to advance knowledge and transform the world.

• Innovation 
• Engagement
• Impact
• Accountability
• Integrity
• Collaboration
• Service
• Respect
• Growth
• Excellence

DTS departments work together to sustain technology resources and support students, faculty, staff, visitors, and other members the University of Cincinnati community.

Digital Platforms & Innovation brings together enterprise platforms, data, engineering, application development, and artificial intelligence capabilities to support the university’s digital transformation efforts.

This integrated structure enables stronger coordination across systems, data, and emerging technologies—including AI-driven solutions—while maintaining a focus on stability, scalability, and innovation.

Core areas of focus include:

• Enterprise applications and platforms
• Data architecture, analytics, and reporting
• Application development and integration
• Artificial intelligence and emerging technologies
• User experience and accessibility
• Software engineering and DevOps

Enterprise Architecture & Strategic Portfolio Services connects strategy, planning, and delivery across DTS.

This area supports cross-functional coordination of projects, technology planning, and organizational alignment to ensure DTS efforts are effectively prioritized and executed.

Core areas of focus include:

• Portfolio and project management
• Strategic planning and alignment
• Business process coordination
• Internal communications and organizational support

Enterprise Infrastructure & Operations provides the foundational technology infrastructure that supports all university operations.

This includes networking, data center operations, endpoint services, and enterprise systems that ensure reliable access to university resources. Enterprise Infrastructure & Operations plays a critical role in maintaining system performance, availability, and user support across the university.

Core areas of focus include:

• Network and telecommunications infrastructure
• Hosting, storage, and data center services
• Collaboration and endpoint support
• IT service desk and customer support
• Endpoint support

The Office of Information Security collaborates with the UC community to protect institutional data and technology resources.

Through governance, risk management, and operational security practices, the office works to ensure the confidentiality, integrity, and availability of university systems and information.

Core areas of focus include:

• Security operations and incident response
• Risk management and compliance
• Identity and access management
• Security architecture and policy