IT@UC

We know that technology doesn't always cooperate. And we also know that helping hands go a long way towards fixing the problem.

Whether you reach out to us through our IT@UC Service Desk, request IT services, or partner with us through our governance, we strive to provide the service you need for the technology you have.

...We look forward helping you with what's NEXT in IT!


Get Started

Are you a new student, faculty, or staff member? We've created some Quickstart Guides to make it easy:

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News & Events

ServiceNow Portal goes live March 31

TeamDynamix users: Request Priviledged Access by March 2

ServiceNow will officially replace TeamDynamix as the system IT@UC uses to manage and track IT services at the university on Tuesday, March 31.

Students, faculty, and staff will continue to go to uc.edu/ithelp to submit a ticket for IT help. The site will have a new look when the ServiceNow portal page goes live Tuesday, March 31.

Read more about the process on Bearcats Landing.


UCFileSpace wikis & blogs service ends February 28

IT@UC worked individually with the few faculty members actively using UCFileSpace wikis and blogs to evaluate their content and identify an existing platform to suit their needs. Technicians will migrate these select wikis and blogs by Friday, Feb. 28.

All UCFileSpace wikis and blogs content will be archived as part of the project.

Please contact Mike.Mitchum@uc.edu for more information.

Read more about what changed and how to access your UCFileSpace conent.


IT@UC to extend single sign-on window

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Bearcats Landing will soon allow faculty and staff to more easily navigate between online tools and resources.

IT@UC will implement technical enhancements over UC’s Spring Break (March 14-22) that will allow faculty and staff access to multiple university systems for up to two hours without authenticating multiple times.  

No interruptions to service are planned or expected as part of the change.

IT@UC will provide additional details, including the exact date and time of the scheduled change window, over the coming weeks.

Please email infosec@ucmail.uc.edu for more information.



Student IT Services

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Faculty and Staff IT Services

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IT Contacts

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