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The Office of Information Security recommends you follow the time-saving security tips below.

Choose “Send Me a Push” in the Duo Mobile App for the quickest, most user-friendly experience.

Duo authentication screen

Use “Remember me” to log into Canvas with Duo once a month (instead of…Every. Single. Time.)

Selecting the “Remember me” checkbox tells Duo to send you one authentication request for Canvas every thirty days. Duo’s “Remember me” feature is device and browser specific. So, if you need to use another device or browser to log into Canvas, you’ll need to check the “Remember me” box again.

Keep your phone with you in case you need to log into Canvas and access course materials—including timed, in-class exams. If you forget your phone or have trouble logging into Canvas with Duo, please contact your instructor.

With the beginning of the Summer Semester right around the corner, we here at the IT@UC Office of Information Security have some safety and security updates for you.

planned IT maintenance icon

The legacy voicemail system and university operator will be unavailable during a scheduled maintenance window from 12-4 a.m., on the first Thursday of each month.​​​​​​

ATP for OneDrive, Teams, and SharePoint will detect and block malicious files so that no one can open, copy, move, or share them until the Office of Information Security takes further action.

Screen grab of "Anyone with the link" setting in O365

The “Anyone with the link” setting generates a link that allows external collaborators (anyone who does not have a UC username and password) to access a file you want to share with them.

“Anyone with the link” setting will automatically set a 180-day expiration date for externally shared links. You can extend external access to the content by sending a new link to collaborators outside of the university.  

External collaborators will not be able to share links to content they do not own. You can still share files with colleagues outside of the university; however, they will not be able to share those links with anyone else.

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Beginning Monday, Mar. 1, the IT@UC Service Desk will send a new ServiceNow satisfaction survey to anyone who submits an incident or service request.

  • You will receive the four-question survey only once every 60-days.
  • We will use the survey responses to continuously improve our service.

Thank you for helping us support what's Next!

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We have the IT services, resources, and information to help you teach, learn, research, and work.

Get real-time status of select IT services. Subscribe to receive automated status updates via email.

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The IT Services Status module provides real-time updates on 15 essential IT services. IT@UC plans to add additional systems to the module as part of a year-long project to automate IT services status information through the IT@UC Service portal.

You can sign up to receive automated service status notifications via email.

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