Digital Technology Solutions (DTS)

Digital Technology Solutions is the university’s centralized information technology services provider. We support enterprise academic technologies, enterprise IT applications systems and services, networking and telecommunications, information security, data center operations, and end-user support.


Get Connected

Whether you are visiting campus for the first time or have a new device to connect, learn how to access campus WiFi networks and enroll a device with Duo Security for two-factor authentication. 

Working off campus? Download AnyConnect, UC’s Virtual Private Network (VPN), which securely connects you to private or restricted online services on the UC network from off-campus locations

Get Things Done

Microsoft 365 is a collaborative, cloud-based suite of productivity tools that are accessible to all UC students, faculty, and staff. This all-in-one service incorporates popular Microsoft apps including Word, Excel, PowerPoint, Outlook, OneDrive, OneNote, and Teams. 

Get Help

Search the knowledge base for how-to instructions on requesting official transcripts or setting your password. Still stuck or need to report an issue? Call the IT Service Desk or submit a ticket.
  • Dial 513-556-HELP (4357) from a personal phone, select option 2.
  • Dial 6-HELP (4357) from a university landline, select option 2. 

Bearcats Landing

Bearcats Landing is UC’s faculty/staff intranet. It offers online access to critical university information, documents, tools, and resources. Find quick and convenient access to all the links and tools you need to get your job done. 

Latest DTS News

1

Digital transformation continues to gain momentum at UC

February 9, 2026

UC Digital Technology Solutions (DTS) has released its January 2026 semiannual report, highlighting progress across the university’s digital transformation efforts and the many ways DTS is supporting innovation, operational excellence, and security across campus.

2

Download the Duo Mobile App to stay connected to UC systems

February 6, 2026

Students, faculty, and staff still using SMS text messaging or phone calls to authenticate with Duo need to switch to the Duo Mobile app as soon as possible to ensure uninterrupted access to UC systems. Learn more and find instructions under “How to switch from Text/Call to Duo Push” at uc.edu/2fa.

4

Limited IT support offered during winter season days

December 16, 2025

The IT Service Desk, powered by Digital Technology Solutions (DTS), will be closed from Wednesday, Dec. 24, through Thursday, Jan. 1, during the university’s Winter Season Days closure. The Service Desk will resume normal operations Friday, Jan. 2.

6

Duo authentication changes coming January 2026

November 10, 2025

Effective Wednesday, January 21, 2026, Duo authentication via SMS text messages and phone calls will no longer be supported. Switch to the Duo Mobile app on an iOS or Android device (such as a smartphone or tablet). The Duo Mobile app supports Duo Push, which offers the most secure and user-friendly authentication experience.