IT@UC

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Bearcats Landing Welcomes UC Faculty/Staff Canopy Users

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UC’s current Canopy portal for faculty and staff will be sunset along with Blackboard on Tuesday, June 30.  As part of this transition, faculty and staff can now access all Canopy tools--including Canvas, UC’s Learning Management System--by using Bearcats Landing. It’s quick and easy. Simply type my.uc.edu into your web browser. Look under the “Academic Resources” and “Tools” menus at the top of the page. For additional details, check out the Canopy article further down on the home page. Bearcats Landing also houses university resources, news, events, workshops and more.  


The new IT@UC Service Portal is here

Students, faculty, and staff will continue to go to uc.edu/ithelp to submit a ticket for IT help. 

The IT@UC ServiceNow portal will also include:

  • A simplified catalog of IT@UC services.
  • The IT@UC Knowledge Base, which offers 24/7 access to hundreds of how-to guides, FAQs, and more.

Please continue to order IT services (e.g. phones, network jacks, etc.) through GetIT
IT@UC plans to integrate GetIT into ServiceNow later this calendar year during Phase 3 of the ServiceNow Project. 


In IT Together

We continue to support the technology needs of students, faculty, and staff during this period of remote operations at the university.

IT@UC added WebEx Teaching and Learning Remotely FAQs to support you and your colleagues.

The use of unsupported technology tools, such as Zoom, presents additional and unnecessary financial, legal, privacy, and security risks to the university during this unprecedented public health emergency.

Technology experts from across the university continue to contribute links to information and helpful guidance about a variety of available tools including Teams (Microsoft) and WebEx (Cisco).

We have also compiled a resource page of technology and remote access resources for students. 


Student IT Services

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Faculty and Staff IT Services

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Get Started

Are you a new student, faculty, or staff member? We've created some Quickstart Guides to make it easy:


IT Contacts

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