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planned IT maintenance icon

The IT@UC Service Portal ( and Knowledge Base ( will be unavailable from 11:30 p.m., Saturday, July 31, until 2:30 a.m., Sunday, Aug. 1, during a planned ServiceNow upgrade.

You will have access to 24/7 support for eLearning tool issues.

The Office of Information Security recommends you follow the time-saving security tips below.

Choose “Send Me a Push” in the Duo Mobile App for the quickest, most user-friendly experience.

Duo authentication screen

Use “Remember me” to log into Canvas with Duo once a month (instead of…Every. Single. Time.)

Selecting the “Remember me” checkbox tells Duo to send you one authentication request for Canvas every thirty days. Duo’s “Remember me” feature is device and browser specific. So, if you need to use another device or browser to log into Canvas, you’ll need to check the “Remember me” box again.

Keep your phone with you in case you need to log into Canvas and access course materials—including timed, in-class exams. If you forget your phone or have trouble logging into Canvas with Duo, please contact your instructor.

Get real-time status of select IT services. Subscribe to receive automated status updates via email.

services status icons

The IT Services Status module provides real-time updates on 15 essential IT services. IT@UC plans to add additional systems to the module as part of a year-long project to automate IT services status information through the IT@UC Service portal.

You can sign up to receive automated service status notifications via email.

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Student IT Services

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