Documentation Requests

UC Counseling and Psychological Services occasionally receives requests from students/clients to provide documentation regarding their services and/or recommendations. Any release of medical records or material regarding counseling services requires a completed and signed release of information. The release of information can be found below. 

Letter Writing Policy

If you require a letter for any reason from CAPS, please note the following:
  • Letters will be provided only in the event that a therapeutic relationship has been established with a CAPS therapist.
  • All requests must be made well in advance of the deadline. CAPS clinicians will complete requests within a reasonable timeframe.
  • All requests require a completed release of information form before a letter will be given, even if a client is requesting a letter to themselves.
  • We will take reasonable steps in advocating for students as they seek accommodations.

We do not provide any letters that "prescribe" or "require" specific accommodations as a treatment for a mental health diagnosis (i.e., Emotional Support Animal Letters) or accommodation for a psychological disability. Students interested in receiving these types of letters will be provided with referrals to other practitioners in the community who provide this form of treatment.

Occasionally, CAPS may provide supportive letters to clients with whom we have an ongoing therapeutic relationship. These letters may "recommend" certain accommodations for diagnosed mental health disorders, especially in situations where CAPS services included psychological assessment. Please note that these letters are not written in a manner that states these accommodations are a necessary treatment for a disorder or psychological disability, and the third party makes the final determination as to whether the request for accommodation is reasonable and/or appropriate. Often, recommendations take the form of requesting flexibility for the student in meeting their academic demands and involves communication with Student Accessibility Services, Dean of Students, or professors.

Please speak with your CAPS counselor if you have any questions about letters from CAPS.

***If you need attendance verification of your appointment(s), CAPS staff members will provide this for you.