Distance Learner & Co-op Services
24/7 Virtual Mental Health With TimelyCare
Whether you're completing a co-op across the country or pursuing your degree through distance learning from outside Ohio, UC wants you to have access to mental health and well-being support.
University of Cincinnati students who reside outside of Ohio can access free, secure virtual mental health care through TimelyCare, the most trusted virtual health and well-being solution for learning communities. This includes co-op students who are out of state!
Students who reside in Ohio, you can access in-person or virtual therapy services (if your co-op is in Ohio) through Counseling and Psychologial Services here in Cincinnati.
Distance Learners
The University of Cincinnati provides free mental health counseling and 24/7 support through TimelyCare for currently enrolled distance learning students who reside outside the state of Ohio.
This service is specifically designed to provide access to virtual care for students who are pursuing their UC education remotely and living outside Ohio.
Co-op Students
In support of the well-being and success of all students, the University of Cincinnati provides free mental health and well-being services for eligible co-op students. Co-op students have access to TimelyCare during their first semester of co-op and the semester immediately following their co-op, whether they reside inside or outside Ohio.
Co-op Students Outside Ohio
Students completing a co-op outside Ohio can access TimelyCare, UC's virtual health and well-being platform, from anywhere in the United States.
Co-op Students in Ohio
Students completing a co-op in Ohio have access to TimelyCare as well as University of Cincinnati Counseling and Psychological Services (CAPS). CAPS services are free for eligible co-op students located in Ohio and include both in-person and virtual counseling. To schedule with CAPS, call 513-556-0648 or use online scheduling. More information is available on the CAPS website.
What resources are available through TimelyCare?
• TalkNow: 24/7, on-demand emotional support to talk about anything, including anxiety, relationships, depression, and school-related stressors.
• Scheduled Counseling: Choose the day, time, and mental health provider that works best for you. (6 visits per year; co-op students can access support during their co-op semester and the following semester)
• Self-Care Content: Access self-care tools and resources 24/7, including meditation, yoga, videos, and expert articles.
• Peer Community: Connect with and support other students in an anonymous, judgment-free space.
TimelyCare offers both scheduled appointments and on-demand support, making it easier to access care while completing a co-op away from campus.
Accessing TimelyCare
Visit TimelyCare website or download the TimelyCare app from your app store. Register using your UC student email address. You can access TimelyCare from a smartphone, tablet, laptop, or desktop.
Eligibility for Mental Health Services
| Service Type | In-person, Co-op Students in Ohio, & Online in Ohio | Distance Learners and Co-op Students Outside of Ohio |
|---|---|---|
Free In-person Counseling Free Telehealth Counseling
24/7 Hour Crisis Support HealthiestYou Peer Community Local Referrals |
Visit CAPS Website
513-556-0648
Visit UC GetInvolved Page Available
|
Not Applicable
Let's Talk via Bookings Talk Now via TimelyCare Portal
Via TimelyCare Portal Available |
*Any student with student health insurance can access CAPS, University Health Services, and HealthiestYou.
Important Note: Service availability may change based on university policy updates or changes in state licensing regulations. Always check the UC Counseling Services website for the most current information.
Questions? If you're unsure about your eligibility or which services are available to you, contact CAPS directly at 513-556-0648 for clarification.
More Questions? Reach Out.
Please feel to free consult with UC Online Embedded Counselor, Caity McKeehan, LPCC, via email or by calling at 513-556-0648 with any concerns or questions related to Distance Learner and Co-op Services.
You can also email Annie Straka or Tara Scarborough for additional TimelyCare support.
Caity McKeehan, LPCC (She|Her)
UC Online Embedded Counselor