UC Online & Distance Learner Services

24/7 Virtual Mental Health With TimelyCare

Photograph of a black male student sitting at a table and engaging with therapy on their laptap. The words "Talking about it shouldn't feel off-limits" is on the photograph in white lettering.

University of Cincinnati students who reside outside of Ohio can access free, secure virtual mental health care through TimelyCare, the most trusted virtual health and well-being solution for learning communities. 

Students who reside in Ohio, you can access in-person or virtual therapy services through Counseling and Psychologial Services here in Cincinnati. 

TimelyCare Login Page

What resources are available through TimelyCare?

• TalkNow: 24/7, on-demand emotional support to talk about anything, including anxiety, relationships, depression, and school-related stressors.

• Scheduled Counseling: Choose the day, time, and mental health provider that works best for you. (6 visits per year)

• Self-Care Content: Visit the Self-Care tab within TimelyCare for guided self-care content.

• Peer Community: An anonymous and judgment-free space where you can connect with, react to, and support other students going through similar situations.

How do I get access to TimelyCare?

Get started by visiting the UC hub at TimelyCare. 

Eligibility for Mental Health Services

The following comprehensive chart provides a side-by-side comparison of counseling services available to different categories of University of Cincinnati students. Use this as a quick reference to understand what mental health resources you can access based on your specific situation. FREE. Matriculated. At no cost to you!
Service Type In-person Students 
& Online in Ohio		 Distance Learning Outside of Ohio

Free In-person Counseling

Free Telehealth Counseling

Let's Talk 

24/7 Hour Crisis Support

HealthiestYou 

Local Referrals

Visit CAPS Website

Visit CAPS Website

Let's Talk via Bookings

513-556-0648

With UC Insurance

Available

Not Applicable

6 Free sessions with TimelyCare

Let's Talk via Bookings

Talk Now via TimelyCare Portal

With UC Insurance 

Available

*Any student with student health insurance can access CAPS, University Health Services, and HealthiestYou.

Important Note: Service availability may change based on university policy updates or changes in state licensing regulations. Always check the UC Counseling Services website for the most current information.

Questions? If you're unsure about your eligibility or which services are available to you, contact CAPS directly at 513-556-0648 for clarification.