UC Clermont and Mercy Health Welcome Disney Institute on Oct. 24

Disney Institute is bringing its renowned professional development course, Building a Culture of Healthcare Excellence, to UC Clermont College on Friday, Oct. 24, 2014.
 
This training is being co-sponsored by Mercy Health and UC Clermont College. The full-day event will inspire area professionals to create a business culture that fosters employee engagement and trust, which can lead to better patient service and financial results. The community is invited to participate in this special opportunity.
 
The Building a Culture of Healthcare Excellence program will inspire participants to benchmark the five most powerful Disney philosophies – leadership, quality service, selection, training and engagement, plus loyalty and innovation – and apply them to the health-care industry.
 
Participants will learn how to transform patient and employee relationships, consistently exceed expectations and develop a continued competitive edge.

“This is a unique opportunity for health care professionals and student health-care majors to gain insights on the Disney customer service model. We are thankful to our co-sponsor Mercy Health and to our marketing participant HealthSource of Ohio for helping us bring this to our region,” said UC Clermont Development Director Dana Parker.
 
Registration for the Oct. 24 event is $150 and includes all course materials, as well as continental breakfast and lunch, provided by Everything Bagels. UC Clermont College students are encouraged to participate with a special student rate of $25.
 
For more information or to register: http://www.disneyinstituteevite.com/Batavia,OH/Registration
or contact Dana Parker at dana.parker@uc.edu, 513-558-9964. The event will run from 8 a.m. – 4 p.m. and will held in the Krueger Auditorium on UC Clermont’s Campus, 4200 Clermont College Dr., Batavia, Ohio. Visit the UC Clermont College website for a campus map and details: http://www.ucclermont.edu/disney-institute-programs.html

About Disney Institute
The external business development and training arm of The Walt Disney Co., Disney Institute is focused on exporting Disney business insights in the areas of leadership, culture, service, brand and innovation. For more than two decades, Disney Institute has helped organizations around the world drive sustainable business results through organizational transformations. Unique to Disney Institute is the opportunity to engage experienced Disney professionals and observe key examples from a “living laboratory,” taking organizations behind the scenes to explore firsthand how Disney business insights and time-tested methodologies are operationalized. To learn more about Disney Institute, visit www.disneyinstitute.com.