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Planned IT Maintenance this Month


The 25Live scheduling system will not accept new requests for events from noon on Tuesday, Dec. 12, to 8 a.m. on Monday, Dec. 18, during a planned system update. Blackboard will be unavailable from 7 a.m. to 7 p.m., Friday, Dec. 15, while technicians update the system. On Thursday, Dec. 28, the majority of IT systems and services will be unavailable from 5 a.m. to midnight during a planned power outage in the university's Data Center.

Date: 12/6/2017 12:00:00 AM
By: Emily Baute
Phone: (513) 556-4519

UC ingot   Please mark your calendar for three upcoming IT maintenance windows.

UC Scheduling System (25 Live) upgrade: December 12-18
The 25Live scheduling system will not accept new requests for events from 12 noon on Tuesday, December 12, 2017, through 8 am on Monday, December 18, 2017.   If you have an event you would like to submit prior to the this shut down, submit your request via the current 25Live at https://schedule.uc.edu/25live/#home_my25live[0].

On Monday, December 18, the new, streamlined 25Live system will be available for use.  

Any questions, email us at r25support@UCMAIL.UC.EDU. 

Blackboard unavailable Friday, Dec. 15, 7 a.m. to 7 p.m.

Blackboard will be unavailable from Friday, Dec. 15, 7 a.m. to 7 p.m., while technicians upgrade to the “Learn 2016” theme, which features an updated visual appearance. This new theme will introduce minor changes to the color, fonts and spacing.  

Data Center power outage Thursday, Dec. 28, 5 a.m. to midnight
The majority of IT systems and services will be unavailable Thursday, December 28, from 5 a.m. to midnight, during a planned power outage in the university’s primary Data Center.

Students, faculty and staff WILL NOT HAVE ACCESS TO centrally managed and co-located servers and IT systems including:
  • Blackboard and other learning technologies in the Canopy eLearning ecosystem (including Echo360, Kaltura and the Math Placement Exam).
  • Some websites, including the College of Allied Health Sciences, College of Law, College of Medicine and UCSIM websites.

The student and faculty/staff email systems WILL BE AVAILABLE throughout this maintenance window.  

Catalyst and Catalyst Reporting in CaRT WILL BE AVAILABLE FROM 5 A.M. TO 6 P.M.

The IT@UC Service Desk will have staff available for emergencies. Please contact (513) 556-HELP (4357).

Please visit uc.edu/ucit/maintenance for more information about IT systems affected by this planned IT maintenance.