Update Duo mobile passcode or switch to Duo mobile push
Duo, UC’s two-factor authentication (AKA multi-factor authentication) tool, will release a time-based security enhancement to Duo Mobile Passcode on Wednesday, May 1.
UC students, faculty, and staff — including contract and affiliate employees — will need to update to the latest version (4.49.0 or newer) of the Duo Mobile App by May 1 to continue using the Duo Mobile Passcode authentication option.
The UC Office of Information Security strongly recommends using the Duo Mobile Push option for two-factor authentication. With Duo's single-tap, user-friendly interface, you can quickly verify your identity by approving push notifications before accessing applications.
Get connected to helpful how-to instructions for Duo, the Duo Mobile App, and Duo Push on the Digital Technology Solutions website.
Need Help?
Contact the IT Service Desk.
- Submit a ticket.
- Or, call us.
- From a personal phone, dial 513-556-HELP (4357) or 866-397-3382; select option 2.
- From a university phone on campus, dial 6-HELP (4357); select option 2.
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