Digital Technology Solutions (DTS)

Digital Technology Solutions is the university’s centralized information technology services provider. We support enterprise academic technologies, enterprise IT applications systems and services, networking and telecommunications, information security, data center operations, and end-user support.


Get Connected

Whether you are visiting campus for the first time or have a new device to connect, learn how to access campus WiFi networks and enroll a device with Duo Security for two-factor authentication. 

Working off campus? Download AnyConnect, UC’s Virtual Private Network (VPN), which securely connects you to private or restricted online services on the UC network from off-campus locations

Get Things Done

Microsoft 365 is a collaborative, cloud-based suite of productivity tools that are accessible to all UC students, faculty, and staff. This all-in-one service incorporates popular Microsoft apps including Word, Excel, PowerPoint, Outlook, OneDrive, OneNote, and Teams. 

Get Help

Search the knowledge base for how-to instructions on requesting official transcripts or setting your password. Still stuck or need to report an issue? Call the IT Service Desk or submit a ticket.
  • Dial 513-556-HELP (4357) from a personal phone, select option 2.
  • Dial 6-HELP (4357) from a university landline, select option 2. 

Bearcats Landing

Bearcats Landing is UC’s faculty/staff intranet. It offers online access to critical university information, documents, tools, and resources. Find quick and convenient access to all the links and tools you need to get your job done. 

Latest DTS News

1

Duo authentication changes coming January 2026

November 10, 2025

Effective Wednesday, January 21, 2026, Duo authentication via SMS text messages and phone calls will no longer be supported. Switch to the Duo Mobile app on an iOS or Android device (such as a smartphone or tablet). The Duo Mobile app supports Duo Push, which offers the most secure and user-friendly authentication experience.

2

UC invites students, faculty, staff to present at AI symposium

November 4, 2025

UC Vice President and Chief Digital Officer Bharath Prabhakaran invites UC students, faculty and staff to share their knowledge and perspective as part of the Digital Technology Solutions. AI and Emerging Technology Symposium on Feb. 18 in Tangeman University Center.

4

DTS introduces new IT Service Desk hours

October 20, 2025

Starting Wednesday, Oct. 29, IT Service Desk standard operating hours will be Monday-Thursday, 7 a.m. to 7 p.m., and Friday, 7 a.m. to 5 p.m. The Service Desk will provide on-call support for major IT incidents and emergencies that could significantly impact university-wide services or operations outside standard hours, including weekends and university holidays.

6

IT maintenance will affect access to select web applications

October 9, 2025

Students, faculty, and staff will not have access to some web-based applications from 6-11 a.m., Saturday, Oct. 18, during a planned IT maintenance window. Many commonly used services including Canvas and Microsoft 365 (OneDrive, Outlook email, etc.) will be available throughout the maintenance window.