University operator and legacy voicemail system unavailable during monthly maintenance window

planned IT maintenance icon

The legacy voicemail system and university operator will be unavailable during a scheduled maintenance window from 12-4 a.m., on the first Thursday of each month.​​​​​​

Legacy voicemail will be unavailable from 12-4 a.m., on the first Thursday of each month.

  • The system will not record any new voicemails, and you will not be able to retrieve any saved messages during the monthly update.
  • All settings (e.g. greetings, PINs, phone trees) and access to saved messages will be restored after technicians complete the upgrade.

The university operator will be unavailable to answer calls placed to (513) 556-6000 from 12-4 a.m. while technicians update the automated speech attendant.  ​​​​​​​

Legacy voicemail system maintenance will primarily affect the 25% of desk phones and phone lines in buildings that have not cut over to the new telephone and voicemail system. The new voicemail system will not be affected by the monthly legacy voicemail system updates.

Not sure if you’re on the new phone and voicemail system?