Duo universal prompt rollout begins Dec. 14
The University of Cincinnati's Digital Technology Solutions will begin rolling out the new Duo universal prompt for two-factor authentication on Dec. 14.
What's new
This minor update provides a simplified Duo experience with a modern design.
The login process is streamlined by defaulting to your last authentication method and introduces the enhanced "Yes, trust browser" option for easier reauthentication on trusted devices.
What you can expect
The first time you use the Duo Universal Prompt, the system will automatically select the most secure method based on the devices you've registered in your Duo settings.
For the best balance of convenience and security, the UC Office of Information Security recommends using Duo Push via the Duo Mobile app.
Need help?
- Get how-to instructions in the IT Knowledge Base.
- Submit a ticket.
- Or, call the IT Service Desk.
- From a personal phone, dial 513-556-HELP (4357); select option 2.
- From a university phone on campus, dial 6-HELP (4357); select option 2.
- From a personal phone, dial 513-556-HELP (4357); select option 2.
Related Stories
UC leaders recognized for excellence in technology leadership
March 4, 2026
University of Cincinnati Vice President & Chief Digital Officer Bharath Prabhakaran was named a finalist in the nonprofit/public sector category for the National ORBIE Awards 2026, in rapid succession to last year’s nomination, where Prabhakaran was named the 2025 Ohio CIO Enterprise ORBIE winner.
DTS hosts successful annual conference on AI and emerging tech
February 23, 2026
Hundreds of University of Cincinnati students, faculty, and staff members turned out for the third annual Digital Technology Solutions (DTS) AI & Emerging Technology Symposium, Wednesday, Feb. 18, 2026, in UC's Tangeman University Center.
BearcatGPT AI platform now available to UC students
February 17, 2026
University of Cincinnati Digital Technology Solutions (DTS) is excited to announce that BearcatGPT, the university’s private and secure AI platform, is now available to all UC students.