Overnight phone and voicemail maintenance planned before start of fall semester
The University of Cincinnati's Digital Technology Solutions will move phone and voicemail systems to upgraded on-premises infrastructure in the data center prior to the start of fall semester.
The migrations will occur during off-peak hours when use is at its lowest — overnight Sunday into early Monday morning (12-7 a.m.) on July 15, 22 and 29 and Aug. 5.
No interruptions to phone or voicemail service are planned or expected as part of the scheduled migrations.
Phone & voicemail migration schedule
- Monday, July 15: Expressways that support remote phones and Jabber. (E.g. UC-owned phones used to answer calls from an off-campus location)
- Monday, July 22: UC voicemail system.
- Monday, July 29: Call manager servers. (E.g. Desk phone lines)
- Monday, August 5: Call center servers (E.g. On-campus call centers including the IT Service Desk and Enrollment Services)
The expressways migration originally scheduled for Monday, July 15, has been postponed to a later date. DTS will directly communicate with affected areas ahead of the rescheduled migration date.
Need help?
If you experience any issues following these necessary maintenance windows, please contact the IT Service Desk
- Submit a ticket.
- Or call the IT Service Desk.
- From a personal phone, dial 513-556-HELP (4357) or 866-397-3382; select option 2.
- From a university phone on campus, dial 6-HELP (4357); select option 2.
Related Stories
Driven by curiosity, guided by care
May 14, 2026
Max Wilson, a University of Cincinnati College of Allied Health Sciences health sciences major on the pre-physician assistant track, found his path expanding beyond the classroom and into hands-on research focused on human performance and patient care.
UC Blue Ash celebrates top students and recognizes Honor Student of the Year
May 14, 2026
The University of Cincinnati Blue Ash College recently hosted a special event that celebrated students for exceptional achievements during the 2025-26 academic year. The honorees included academic award winners, student engagement award winners, Latin Honors graduates, and the 2026 UC Blue Ash College Honor Student of the Year.
Computer science student's color blindness inspires outfit matching app
May 14, 2026
Eric Langhorne, a computer science undergraduate student at the University of Cincinnati, has developed a smartphone application that tells users whether or not their clothes are a match. Langhorne has color blindness, so this is a question he often asks himself and was a challenge he wanted to address. This project was done through the Experiential Explorations Program (EEP).