Catalyst maintenance set for October

Catalyst, the University of Cincinnati's student information system, will be unavailable from 2 p.m., Friday, Oct. 10, until 6 a.m., Monday, Oct. 13, during a planned IT maintenance window that coincides with the university’s Fall Reading Days schedule.

The maintenance will improve student information system performance, reliability and security.

Catalyst will not be accessible to students (or their parents/families), faculty or staff members until the maintenance window ends at 6 a.m., Monday, Oct. 13. 

We recommend you complete any university-related business that requires you to login to Catalyst (https://catalyst.uc.edu) before 1 p.m., Friday, Oct. 10.

Here’s a list of common tasks that will not be available until access is restored at 6 a.m., Monday, Oct. 13:

• Update grades.
• Submit transcript requests, grade replacements, etc.
• Pay university-related bills.
• Or complete regular Catalyst business processes.

We also recommend you clear your web browser cache and update any bookmarked links to Catalyst the first time you login after the maintenance window ends.

Preferred browsers for Catalyst are Chrome, Edge and Firefox. We’ve included links to how-to articles for each browser below.

• How to clear web browser cache in Chrome, Edge and Firefox. 
• How to manage bookmarks in Chrome, Edge and Firefox.

Please contact the IT Service Desk if you experience any Catalyst issues following this necessary IT maintenance window.

• Submit a ticket. 
• Or call us.
  • Dial (513) 556-HELP (4357) or (866) 397-3382 from your personal phone.
  • Dial 6-HELP (4357) from a university phone on campus. Then, select option 2.