Human Resources Update: New Employee Assistance Program (EAP) Provider

From Elizabeth Aumann, HR benefits director:

Effective September 1, 2010, Impact Solutions will become the university’s Employee Assistance Plan (EAP) provider.  

Our current in-house provider, REACH, will continue its valuable assistance to employees through August 31, 2010.

Impact Solutions is widely recognized as a leader in the EAP field, serving a broad range of clients with strong ties to the higher education market.

Impact EAP will offer our employees unlimited phone consultation with a live mental health professional 24 hours a day, 365 days a year. Face to face counseling is also available, with up to 5 sessions included per problem occurrence. Assistance will be available to all benefit eligible employees and their household members, dependents living away from home as well as parents and parents-in-law.

Additional features include:

  • Web portal with daily living/wellness articles, resources and interactive features
  • Legal, financial and identity theft recovery assistance
  • Child and elder care referral assistance
  • Referrals to community resources

For additional information, visit

IMPACT Solutions

. Your member log in: bearcats.

Note: The website will be ‘live’ on September 1, 2010.

Orientation sessions will be held during the months of September and October.

More information regarding these sessions will be forthcoming. Should you have any questions, please feel free to contact the Human Resources Department at 513-556-6381.

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