Limited IT support offered during winter season days
The IT Service Desk, powered by Digital Technology Solutions (DTS), will be closed from Sunday, Dec. 22, 2024, through Wednesday, Jan. 1, 2025, during the university’s Winter Season Days closure.
The Service Desk will resume normal operations Thursday, Jan. 2, 2025.
Go to the Passwords page on uc.edu for info about passwords and two-factor authentication with Duo. You’ll also find helpful how-to instructions in the IT Knowledge Base. We’ve linked directly to a few of them below.
24/7 Support for Canvas and tools within Canvas will be available throughout Winter Season Days.
- Call us: Dial (513) 556-HELP (4357) or (866) 397-3382 from your personal phone. Dial 6-HELP (4357) from a university phone on campus. Then, select option 3.
- Start a chat support session in Canvas: Click the “Help” icon in the left-hand navigation menu and select “Chat With Canvas Support.”
Related Stories
UC Biomedical Engineering student launches mobile healthcare platform
October 22, 2026
As a fifth-year biomedical engineering student at the University of Cincinnati College of Engineering and Applied Science, Amelia Wares has been a trailblazer in nearly every area imaginable — and this is only the beginning of her journey.
UC aerospace engineer leads global computational fluid dynamics taskforce
October 21, 2026
The American Institute of Aeronautics and Astronautics' CFD 2030 Integration Committee has announced the formation of the Computational Fluid Dynamics (CFD) Vision 2045 Team, a multi-institution working group tasked with defining where the field of computational fluid dynamics should be by 2045 to align with the changing and evolving needs of the aerospace industry. The University of Cincinnati's Prashant Khare, Bradley Jones professor and head of the Department of Aerospace Engineering, is leading this specialized group.
UC Blue Ash Career Champions make career development part of the everyday experience
October 21, 2026
The University of Cincinnati Blue Ash College is bringing career development into students' everyday experiences through its Career Champions program.