WLWT: Shipping companies encourage early holiday orders

With online ordering at an all-time high because of the coronavirus pandemic, shipping companies such as UPS and DHL are busier than ever. WLWT-5 reporter Todd Dykes talked to Chuck Sox, associate dean of impact and partnerships in the University of Cincinnati's Carl H. Lindner College of Business, to see if pandemic-related package delays will cause online orders to not arrive on time this holiday season. 

Sox, an expert on supply chains, told Dykes when the virus caused more people than ever to shop online last spring, shipping companies like DHL, UPS and FedEx had to adjust to the unexpected e-commerce surge.

"Companies have hopefully worked out a lot of those bugs," Sox told Dykes.

"Sox said shoppers also have more ways to get the stuff they order online, including picking packages up safely at a store," Dykes said. "He credits retailers and shippers for scrambling to meet the new, COVID-19-related concerns of customers."

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