WCPO: Ticket resellers have Taylor Swift fans seeing 'red'

Lindner finance professor says fans should remain cautious as scammers multiply

WCPO tapped Carl H. Lindner College of Business assistant professor-educator of finance Chauncey Joyce to weigh in on the ongoing ticket debacle surrounding Taylor Swift’s Eras tour and how potential attendees can protect themselves from scammers ahead of the popstar’s performances in Cincinnati.

Navigating the resale market has many fans screaming "this is me trying" and Joyce, a dedicated "Swiftie," as the singer’s fans are often called, knows firsthand the struggle fans face trying to secure tickets.

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Chauncey Joyce, assistant professor-educator, Department of Finance, Real Estate and Risk Management

“It's a huge frustration for Taylor Swift fans, especially the true Swifties out there,” Joyce explained to WCPO’s Taylor Nimmo. “It’s an issue I think Taylor has addressed, Ticketmaster is trying to address, but I still think there's a lot of room for improvements to make sure that the right fans get to go to her concerts.”

Fans who have managed to score tickets will undoubtedly have "the best day" when Swift rolls into town on Friday, June 30, for the first of two nights of performances at Paycor Stadium. But, for others, this has already turned into a "cruel summer" at the hands of scammers.

Swifties can protect themselves from ill-intentioned sellers by remaining vigilant and buying from trusted sources, particularly those with an established consumer protection policy.

WCPO has more from Joyce and tips on what to look for when making purchases.

Featured image at top: Attendees at a concert show their love for the performer with hand hearts. Photo by Anthony Delanoix on Unsplash.

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