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Frequently Asked Questions

The Package Center will receive packages for students living on campus in selected University residence halls during the academic year. Due to the high volume of packages received on a daily basis, the following policy will be enforced:

  • Package Center will hold packages for a total of 96 hours.
  • After the allotted 96 hours, any unclaimed packages, will be Returned To Sender (RTS).
  • Packages will be held for 48 hours in lockers and then moved to the Package Center Service Desk for an additional 48 hours.
  • For special circumstances, arrangements may be approved for additional holding subject to preapproval.
  • Packages received prior to the start of the semester will begin their 96-hour hold period on the first day of classes.

Leaving Campus During Winter Break?

You are encouraged to have all packages shipped directly to the address at which you’ll be residing during the break (Dec. 10 – Jan. 7). Also remind friends and family so they don’t send packages that will arrive after you leave.

Bearcats Package Center will still accept packages during the winter break, following the BPC receiving policy. Packages arriving during the winter break must be picked up within 96 hours. After the allotted 96 hours, any unclaimed packages will be Returned to Sender (RTS).  

Bearcats Package Center will have limited hours during the winter break. Break hours will be posted here once announced.   

 

On-campus residential students in the listed locations should have packages sent to the Package Center.

On-campus residential students includes anyone living in the following communities:

  • Bellevue Gardens
  • Calhoun Hall
  • Campus Recreation Center Hall
  • Dabney Hall
  • Daniels Hall
  • Marian Spencer Hall
  • Morgens Hall
  • Schneider Hall
  • Scioto Hall
  • Siddall Hall
  • Stratford Heights
  • Turner Hall
  • University Park Apartments

No, at this time, the Package Center is for on-campus residential students only.  Check the Residence Hall Addresses to find the address you should send your package too! 

Your UC Central Login, or username (or “6+2”), is usually the first six letters of your last name followed by your first and middle initials. There are exceptions in cases of common names or users without a middle initial. 

It is also the the letters/numbers preceding "@" in your UC email address.

 Residence hall address should be used for all local deliveries such as Instacart, Kroger Delivery, Doordash, Grubhub, and restaurant delivery.  

Bearcats Package Center should be used for packages only.  

  • Bearcats Package Center is a business address, and accepts deliveries Monday-Friday at the Tangeman University Center loading dock. 
  • Please choose a delivery day Monday-Friday. 
  • In the special instructions area, communicate that the package should be delivered to the Tangeman University Center loading dock.
  • Amazon Packages: You can also choose to have your Amazon packages delivered directly to the local Amazon Store, 241 Calhoun St, Cincinnati, OH 45219.

First-class mail and letters should be sent to the students residence hall address.

Bearcats Package Center should be used for packages only.  

If picking up from a locker, you'll need the email notification received indicating the package is ready for pickup.

For pickup at the Service Desk; you must present UCID and email notification.

Forward your email notification to a friend who may scan the barcode at the designated locker bay.

For pickup at the service desk service desk; friend must provide ID and email notification.

Lost pickup codes can be reissued at the Service Desk. You must present UCID. 

You will have 48 hours to pick the package up from the locker. After 48 hours, unclaimed package(s) will be removed from the Smart lockers and students can receive their package from the Package Center Service Desk. You will be required to present your UCID to claim the package(s).

  • Packages will be held for 48 hours in lockers and then moved to the Package Center Service Desk for an additional 48 hours.
  • After the allotted 96 hours, any unclaimed packages, will be Returned To Sender (RTS).
  • For special circumstances, arrangements may be approved for additional holding subject to preapproval.
  • Packages received prior to the start of the semester will begin their 96-hour hold period on the first day of classes.

No. All on-campus residential students for the halls and apartments listed on this page should use the Bearcats Package Center address for packages.   

Students are responsible for transporting packages received at the Package Center.

Forward your email notification to a friend who may scan the barcode at the designated locker bay.

For pickup at the Service Desk; friend must provide ID and email notification.

Yep, that means your package was received by the facility, now we need some time to process and get it into a locker. You will receive an email from packagecenter@uc.edu when your package is ready to be picked up from the Bearcats Package Center. 

You should check the tracking number and confirm if/when it was delievered. If it has been delivered to the proper address (2715 Bearcat Way, Cincinnati OH 45219-3536), and you haven't recieved an email from packagecenter@uc.edu yet, please contact us. 

We recommend you send your packages via USPS in Corryville or at FedEx Office on Calhoun. Regular stamped mail may be dropped at your residence hall Service Center.