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The IT@UC Network and Telephone Refresh Project team will be upgrading all telephone systems at the University of Cincinnati.
To ease the transition and familiarize faculty and staff with the new system, IT@UC is providing a fully functional demo station as well as an onsite training option. Read more to discover how you can benefit from these services.
IT@UC recently installed a telephone replacement demo area located in Resnet, West Campus – Steger Student Life Center location. The display offers the opportunity for UC faculty and staff to interact with the three new telephone models selected to replace the current telephone system.
The phone station is a fully operational display providing in-person, hands-on experience with the new telephones. It includes each of the following Cisco telephone models:
To determine what model phone you will receive, refer to the following photos:
“The telephone display area is available for employees to familiarize themselves with the new phones soon to be placed at their desks,” said Barb Renner, director of information technology at IT@UC. “At the display station, visitors will be able to experiment with the new phones and their features, such as hold buttons and call transfers, without fear of damaging the equipment.”
The Network & Telephone project team is currently piloting the rollout of the new phones to select areas of campus. Their first install included refreshing the telephones in Kowalewski Hall in March. They plan to refresh the phones located in the Stetson Building on the Medical Campus in late April or early May.
For those interested in an independent and hands-on learning experience, please visit the phone demo station in Resnet at Steger Student Life Building on Main Campus. The station is available for use during Resnet’s normal operating hours of 10:00am to 5:00pm Monday through Friday.
Before your building’s scheduled telephone refresh date, IT@UC staff will offer your area onsite training. Offerings will range from an informal showcase session with the opportunity for questions and answers to a more formal informational session stepping participants through how to make calls, transfer calls, conference calling and more. Discuss your options during the initial setup meetings before work begins.
For more information or further inquiries concerning the phones and their use, contact Pete.email@example.com or Franci.Washington@uc.edu. For self-help and step-by-step setup instructions online, please view the University of Cincinnati's VoIP Phone Offerings Knowledge Base article.