WCPO: Small businesses face challenges
UC economics professor says companies have had to reorient how they serve customers
As businesses are squeezed by inflation, staffing shortages and supply chain issues, companies are having to adjust, a University of Cincinnati economics professor told WCPO.
Michael Jones, PhD, associate professor of economics at the University of Cincinnati Carl H. Lindner College of Business.
"We're seeing companies having to reorient how they serve customers," said Michael Jones, the Kautz-Uible Professor of Economics in UC’s Carl H. Lindner College of Business. "Many restaurants are no longer open for lunch or they're just open for the drive-thru. That has been a characteristic of (the COVID-19 pandemic). I think that's going to continue."
During the pandemic, 1 million people left the American workforce, many of them opting for early retirement. Some companies have tried to lure back workers by offering work-from-home options and other incentives.
"That will cause some of those workers to come back," Jones said. "Although, I do think we've lost permanently several hundred thousand, even a million workers due to early retirement."
Featured image: Interior view of the Lindner College of Business. Photo/Andrew Higley/UC Creative + Brand
Related Stories
Supreme Court takes another look at Title IX
May 22, 2026
Anne Lofaso, a professor in the University of Cincinnati Donald P. Klekamp College of Law, spoke with Bloomberg Law for a story about the Supreme Court reviewing whether Title IX may allow workers to sue for job bias.
'T. rex of the sea' discovered in Texas
May 22, 2026
UC Associate Professor Takuya Konishi talks to the Dallas Morning News about a new species of mosasaur found in Texas.
Texas stabbing led to online hate and misinformation
May 21, 2026
UC Professor Jeffrey Blevins talks to the Dallas Morning News about how outside agitators seize on tragedy to push their agendas.