IT maintenance may affect access to select systems
Some IT service interruptions are possible from 7 to 11:59 p.m., July 17
Students, faculty and staff may experience periods of intermittent access to some IT services and systems from 7 to 11:59 p.m., Wednesday, July 17, during a planned IT maintenance window.
What’s happening
Digital Technology Solutions will upgrade the university’s SQL database production environment during a planned IT maintenance window from 7 to 11:59 p.m., Wednesday, July 17. This necessary upgrade will enhance the security of the overall SQL database environment.
What you can expect
Many commonly used services including Canvas and Microsoft 365 (OneDrive, Outlook email, etc.) will be available throughout the maintenance window.
You may experience brief interruptions to select IT services and online systems affected by the database migrations associated with the planned SQL upgrade.
Affected Systems
Affected systems may include, but are not limited to, the following:
- Animal Operations Research Administration Portal (AOPS)
- Animal Protocol Research Administration Portal (IACUC)
- Annual Performance Review System
- Clermont Aviation
- College of Medicine Effort Reporting
- Digital Accessibility Gateway
- eCurriculum – including web pages that display eCurriculum data
- ELCE/PAL (Co-op 2.0 system)
- eProfessional – including web pages that display eProfessional data
- Electronic Reappointment and Tenure (eRPT)
- Facilities Requests (AiM ReADY-Work Control)
- Faculty Recruitment System
- GAMMA - Radiation Safety
- Homepages (cPanel)
- Human Subjects Research Administration Portal (IRB)
- MetroCard Registration
- Outside Activity Report
- Research Directory
- Summer Undergraduate Research Fellowships (SURF)
- UC Directory (Online faculty/staff directory)
- UC Treasury Portal (UCT Portal for credit memo processing, PCI compliance, personal service contracts)
Need help?
If you experience issues following this necessary IT maintenance window, please contact the IT Service Desk.
- Submit a ticket.
- Or call us.
- From a personal phone, dial 513-556-HELP (4357) or 866-397-3382; select option 2.
- From a university phone on campus, dial 6-HELP (4357); select option 2.
Related Stories
Removing Barriers to Higher Education
January 8, 2026
Cincinnati media covered the rollout of the Bearcat Affordability Grant which provdes a pathway to tuition-free college for students of famlies who make less than $75,000 per year and are residents of the state of Ohio.
The biggest skin-care trends of 2026 go back to basics
January 8, 2026
The University of Cincinnati's Kelly Dobos was featured in an Allure article discussing the biggest skin-care trends of 2026.
UC launches Bearcat Affordability Grant
January 7, 2026
The University of Cincinnati is making college more attainable for students across Ohio with the creation of the Bearcat Affordability Grant. The new grant will provide a pathway to tuition-free college for students of families who make less than $75,000 per year. Beginning in fall 2026, the Bearcat Affordability Grant will cover the remaining cost of tuition for Ohio residents who are Pell eligible.