UC student develops tool for health care workers interacting with COVID-19 patients
Tool helps providers treat patients with communication challenges
Clear, concise communication is one of the key elements for health care providers in treating patients. With many COVID-19 patients requiring treatment on ventilators and respirators, communication is a big hurdle. A doctoral student in the University of Cincinnati’s College of Allied Health Sciences (CAHS) is developing a tool designed to help bridge that critical gap.
The communication tool is the work of Chitrali Ramakant Mamlekar, a fourth-year doctoral student in the Communication Sciences and Disorders Department (CSD) in CAHS.
“In the absence of family members, patients are isolated. There needs to be a way for the patients to successfully communicate with their health care providers,” says Mamlekar.
Using their mobile device, the patient can indicate on the home screen of the app what COVID-19 symptoms they have, if they’ve been exposed to COVID-19, their travel history along with concerns and needs they have. In the travel history section, for example, the patient can report if they used public transport while traveling and if they went to a shopping venue or religious institution. Under the needs section, the patient can let the provider know if they need a mask, some water or have to go to the bathroom.
The design of the tool was guided by information gathered from a survey Mamlekar distributed during the third week of April 2020 to health care providers across the nation. Mamlekar says 222 surveys were returned, with providers indicating they had a problem communicating with COVID-19 patients. Of those respondents, roughly 75% indicated that they would be in favor of using a tool focused on patient/provider communication.
“We spoke to a neurologist at UC Health and other health care providers to determine their needs and how the patient information form could best capture all this data,” says Mamlekar. “Using that input, we created a simple tool to support communication with people who are on a ventilator, wearing masks or are unable to speak because of respiratory challenges.”
The tool includes a page for patients to describe how they are feeling emotionally, if they are worried or have trouble sleeping. There is also a page for the patient to describe the location and severity of any pain they have.
Mamlekar earned her master’s in audiology and speech-language pathology in India and was interested in doing more work with augmentative and alternative communication (AAC), which encompasses the communication methods used to supplement or replace speech or writing for those with impairments in spoken or written language. While working in a medical setting in her hometown of Mumbai, she started applying for positions related to AAC. During that process, she learned of the American Speech and Hearing Association (ASHA), a professional association for speech–language pathologists, audiologists and speech, language and hearing scientists in the United States and internationally. Through the ASHA, Mamlekar became aware of the work of Aimee Dietz, PhD, professor in CSD in the UC college who specializes in the area of AAC interface design. Mamlekar moved to Cincinnati in 2016 after being accepted into the CAHS doctoral program.
Data about the communication tool will continue to be collected this summer. Mamlekar says she is looking to get feedback from health care providers on ways it can be improved. After that, she plans to write a grant to support transitioning the communication tool to a fully developed application. Learn more about the project here.
Lead image of the Health Sciences Building/Photo/Colleen Kelley/UC Creative + Brand.
Impact Lives Here
The University of Cincinnati is leading public urban universities into a new era of innovation and impact. Our faculty, staff and students are saving lives, changing outcomes and bending the future in our city's direction. Next Lives Here.
Stay up on all UC's COVID-19 stories, read more #UCtheGood content, or take a UC virtual visit and begin picturing yourself at an institution that inspires incredible stories.
Related Stories
Medscape: Skin adverse events rare after immunotherapy to treat...
April 17, 2024
Medscape highlighted University of Cincinnati research published in JAMA Dermatology that found skin adverse events were rare following immunotherapy treatments for certain skin cancers.
UC researchers develop new CPAP device
April 17, 2024
Researchers at the University of Cincinnati are developing a VortexPAP machine that takes advantage of vortex airflow technology. A preliminary clinical study with current CPAP users demonstrated that the VortexPAP can deliver the pressure levels that are used in the subjects’ CPAP therapy, but the mask is more comfortable to wear. It has a minimalistic design that is less intrusive and barely touches the patient’s face.
UC President Neville Pinto shares 2024 State of the University...
April 16, 2024
University of Cincinnati President Neville G. Pinto shared his 2024 Sate of the University address with the campus community on April 15.