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Blackboard update coming in December

On Dec. 21 Blackboard will undergo several updates to introduce new and enhanced features, fix bugs and improve stability and security

Blackboard, UC’s Learning Management System, will be updated in December to introduce new and enhanced features, fix bugs and improve stability and security.

The update is scheduled for Friday, Dec. 21 beginning at 7 a.m. Changes are expected to take approximately eight hours to complete. During this time Blackboard services will be unavailable, but are anticipated to be restored by 3 p.m.


screenshot of the new Canopy portal

A screen shot of the new Canopy portal, part of the updates occurring in December.

Changes users will see include:

  • Dramatically different visual layout of the Canopy Landing Page.
  • Availability of Blackboard Ally in all courses.
  • Grade Center columns improvements.
  • Course Availability toggle updates.
  • Kaltura building block updates.

Scheduling considerations have been taken into account, including grade submissions and course preparation for spring semester.

If you experience any difficulties within Blackboard before or after the update, please see IT@UC’s 1-2-3 Support Options which include the IT@UC Knowledge Base, 24/7 Canopy Support, and the Help Desk available at (513) 556-HELP (4357). You may also report issues online by submitting a UCIT Helpdesk ticket.

For more detailed information about the Blackboard upgrade and changes occurring Friday, December 21st, 2018, please visit the Blackboard Update webpage.