Contact Us

All emails are answered in the order received and every effort will be made to respond as soon as possible. Your patience is appreciated as we request that you refrain from sending multiple emails or calling the office for follow-up.      

Federal regulations prohibit UC employees from discussing student specific information with anyone but the student unless the student has granted delegated access in Catalyst.  More information can be found here: FERPA.

University of Cincinnati has many resources to help navigate your college experience as quickly and efficiently as possible. 

Financial aid (including scholarships) disburses to pay eligible charges due 10 days before a student's first course begins. Questions regarding aid eligibility and disbursement status should be directed to Enrollment Services at (513) 556-1000 or enrollmentservices@ucmail.uc.edu.

Questions regarding your room or meal plan charges should be directed to the Housing Office at (513) 556-6461 or uchousing@uc.edu.

Questions regarding student health insurance should be directed to the Student Health Insurance Office at studins@ucmail.uc.edu.        

If you are MAILING a PAYMENT:  Please be sure to use the address that aligns with the type of payment you are sending to avoid delay in payment processing:

CLICK here for 529 and personal payments

CLICK here for the SCHOLARSHIP address

Office Contact Information
  Bursar Office
Loans & Collections Office
(513) 556-1000 (513) 556-3431
E-Mail bursar@ucmail.uc.edu coloffic@ucmail.uc.edu
Fax   (513) 556-2681 (513) 556-2681
U.S. Postal Address University of Cincinnati
PO Box 932605
Cleveland, OH  44193
Collection's Office
University of Cincinnati
PO Box 210140
Cincinnati, OH  45221-0140
Scholarship Postal Address Scholarship Payments  
Courier Address
(FedEx, UPS, etc.)
University of Cincinnati
Box 932605
4100 West 150th Street
Cleveland, OH 44135
Collection's Office
University of Cincinnati
2618 University Circle
500 University Pavilion
Cincinnati, OH 45221
Campus Mail ML 0140 ML 0140